Guest Service Expert - Luxury Dining

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 27,900 - 50,220; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Riyadh invites applications for a Guest Service Expert - Luxury Dining.

This full-time position focuses on delivering polished dining service, coordinating with the kitchen, and ensuring an exceptional guest experience in our premium hotel restaurant. Ideal candidates will have a strong guest-facing approach, professional presentation, and a willingness to support diverse dining duties, from table preparation to service momentum and safety standards in a

Qualifications

• High school diploma or equivalent (preferred).
• Less than 1 year of related work experience in food and beverage service or hotel operations.
• Interest in luxury hospitality, restaurant service, guest interaction, and food and beverage operations.
• Ability to remain active on the floor for long periods in a fast-paced hotel dining environment.

Responsibilities

• Prepare tables, dining areas, service stations, utensils, glassware, and restaurant supplies before and during meal service.
• Serve food and beverages accurately while maintaining proper timing, presentation, and guest comfort.
• Coordinate with kitchen and service colleagues to confirm orders, special requests, dietary details, and service priorities.
• Interact with guests in a polite and confident manner, supporting a welcoming and attentive dining experience.
• Keep work areas, service counters, restaurant sections, and guest-facing spaces clean, stocked, and organized.
• Follow company policies, food hygiene standards, workplace safety rules, grooming requirements, and quality procedures.
• Read and verify menu information, guest orders, bills, and service instructions to help prevent mistakes during service.
• Support smooth guest transactions and ensure service moments feel thoughtful, natural, and professionally handled.
• Perform physical tasks such as standing, walking, bending, twisting, reaching, pulling, stooping, staying active for extended periods, moving, lifting, carrying, and pushing service items safely.
• Assist team members during busy dining periods, special events, guest requests, and changing operational demands.
• Complete reasonable duties assigned by supervisors while keeping guest satisfaction and service consistency as priorities.

Skills

Guest service

Communication skills

Professional appearance

Team collaboration

Attention to detail

Customer interaction

Education

High school diploma or equivalent

Job description

Overview

Guest Service Expert - Luxury Dining in Riyadh, Saudi Arabia is a hospitality opportunity for a guest-focused food and beverage professional who can support polished dining service, table preparation, kitchen coordination, guest communication, and clean restaurant operations within a premium hotel environment. This full-time role is ideal for someone who enjoys active service work, values professional presentation, and can help turn each meal into a memorable guest experience.

Country: Saudi Arabia | City: Riyadh | Industry: Hospitality | Function: Food & Beverage | Job Type: Full–time | Salary: 2,500–4,500 SAR (estimated; confirm with employer).

Responsibilities

• Prepare tables, dining areas, service stations, utensils, glassware, and restaurant supplies before and during meal service.
• Serve food and beverages accurately while maintaining proper timing, presentation, and guest comfort.
• Coordinate with kitchen and service colleagues to confirm orders, special requests, dietary details, and service priorities.
• Interact with guests in a polite and confident manner, supporting a welcoming and attentive dining experience.
• Keep work areas, service counters, restaurant sections, and guest-facing spaces clean, stocked, and organized.
• Follow company policies, food hygiene standards, workplace safety rules, grooming requirements, and quality procedures.
• Read and verify menu information, guest orders, bills, and service instructions to help prevent mistakes during service.
• Support smooth guest transactions and ensure service moments feel thoughtful, natural, and professionally handled.
• Perform physical tasks such as standing, walking, bending, twisting, reaching, pulling, stooping, staying active for extended periods, moving, lifting, carrying, and pushing service items safely.
• Assist team members during busy dining periods, special events, guest requests, and changing operational demands.
• Complete reasonable duties assigned by supervisors while keeping guest satisfaction and service consistency as priorities.

Required Skills and Experience

• High school diploma, G.E.D., or equivalent education (preferred).
• Less than 1 year of related work experience in food and beverage service, hotel operations, restaurant service, or guest care.
• No supervisory experience required.
• No license or certification required.
• Interest in luxury hospitality, restaurant service, guest interaction, and food and beverage operations.
• Professional appearance with the ability to follow uniform, grooming, hygiene, and service standards.
• Good communication skills for working with guests, supervisors, culinary teams, and service colleagues.
• Ability to remain active on the floor for long periods in a fast‑paced hotel dining environment.
• Comfortable working around sloping, uneven, or slippery surfaces while following safety procedures.
• Ability to lift and move service items within required limits, with assistance when needed.
• Detail‑focused approach to table setup, cleanliness, order accuracy, and guest preferences.
• Flexible and reliable team attitude with willingness to support different restaurant duties as required.

Additional Skills

• Luxury dining service
• Food and beverage service
• Guest service
• Restaurant operations
• Table preparation
• Dining room setup
• Service station organization
• Order handling
• Kitchen coordination
• Menu verification
• Guest communication
• Food hygiene awareness
• Workplace safety
• Professional grooming
• Service accuracy
• Guest request handling
• Team collaboration
• Physical stamina
• Attention to detail
• Hotel service standards
• Basic billing support
• Hospitality etiquette

Why Join Us

This position offers everyday exposure to premium guest expectations, structured hotel service standards, refined dining operations, and a team culture that values professionalism, care, and consistency. It is an excellent opportunity for those who want to grow in restaurant service and build a long‑term career in hospitality.

About the Company

The Ritz‑Carlton Hotel Company, L.L.C. is a globally recognized luxury hospitality brand known for elegant service, memorable guest experiences, and high standards of care. In Riyadh, the company provides food and beverage professionals the opportunity to work in a refined hotel environment where guest comfort, teamwork, personal presentation, and attention to detail support exceptional dining moments.