Guest Service Expert - Food Service

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 27,900 - 50,220; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Riyadh is seeking a Guest Service Expert – Food Service to deliver premium dining experiences in a luxury hotel setting.

You will greet guests, set up tables, coordinate orders with the kitchen, and ensure service runs smoothly in a fast-paced environment. You should bring a passion for luxury hospitality, strong communication, and the ability to maintain high standards during peak hours.

Qualifications

• High school diploma or equivalent preferred.
• <140 chars>Less than 1 year of related guest service experience is suitable.
• No supervisory experience required.
• Strong interest in luxury hospitality and professional presentation.
• Ability to stand and stay active during service.

Responsibilities

• Welcome guests with professional, courteous service.
• Set up tables, stations, dining areas and supplies to standard.
• Serve food and beverages with proper presentation and timing.
• Communicate guest preferences and dietary needs with kitchen and teams.
• Support meal service from greeting to closing tasks.
• Maintain cleanliness and readiness of service areas.
• Read and verify orders, bills, and service instructions to reduce errors.
• Follow safety, hygiene, and grooming standards.
• Assist with guest questions and service recovery as needed.
• Collaborate with hotel departments to ensure guest satisfaction.

Skills

Guest service

Food & beverage service

Restaurant operations

Table setup

Menu handling

Order coordination

Dining area cleanliness

Professional grooming

Basic English

Education

High school diploma or equivalent

Job description

Overview

Guest Service Expert – Food Service in Riyadh, Saudi Arabia is a guest‑facing hospitality opportunity for a service‑focused candidate who can support restaurant operations, table service, guest interaction, food and beverage coordination, and high‑standard luxury hospitality experiences. This full‑time role is suited for someone who enjoys active service environments, communicates professionally, and takes pride in creating memorable dining moments for guests at a premium hotel property.

Location & Compensation

Location: Riyadh, Saudi Arabia
Industry: Hospitality
Function: Food & Beverage
Job Type: Full‑time
Salary: 2,500‑4,500 SAR (estimated range – confirm final offer with employer)

Key Responsibilities

• Welcome guests with a professional and courteous approach, ensuring every dining interaction feels attentive and personal.
• Set up tables, service stations, dining areas, utensils, glassware, and supplies according to hotel service standards.
• Serve food and beverages accurately while maintaining proper presentation, timing, and guest comfort.
• Communicate guest preferences, special requests, dietary needs and order details clearly with kitchen and service teams.
• Support smooth meal service from greeting and seating assistance through order delivery, table clearing and closing tasks.
• Keep work areas, restaurant sections, service equipment and supplies clean, organized and ready for operation.
• Read and verify menu information, guest orders, bills and service instructions to reduce errors during busy periods.
• Follow company policies, food safety practices, hygiene standards, grooming rules and workplace safety procedures.
• Assist with guest questions, minor service issues and service recovery by responding calmly and escalating when required.
• Maintain professional communication with guests, colleagues, supervisors, culinary teams and other hotel departments.
• Move, lift, carry, push, pull and place service items safely within required physical limits during daily operations.
• Support special dining experiences, events, high‑volume service periods and other reasonable duties assigned by the team.

Ideal Profile

• High school diploma, G.E.D. or equivalent education is preferred.
• Less than 1 year of related food and beverage, restaurant, hotel or guest service experience is suitable.
• No supervisory experience is required.
• No specific license or certification is required.
• Strong interest in luxury hospitality, restaurant service, guest care and professional presentation.
• Ability to stand, walk, bend, reach, lift, carry and remain active for extended periods during service.
• Comfortable working on uneven, sloping or slippery surfaces while following safety procedures.
• Clear communication skills with a polite confident and service‑oriented attitude.
• Ability to work well under pressure during peak dining hours while maintaining attention to detail.
• Willingness to follow grooming, uniform, hygiene, food safety and hotel brand standards consistently.
• Team‑focused mindset with the flexibility to support different service tasks as business needs change.

Skills Set

• Guest service
• Food and beverage service
• Restaurant operations
• Table setup
• Menu handling
• Order coordination
• Dining area cleanliness
• Service station preparation
• Kitchen communication
• Guest interaction
• Hospitality etiquette
• Luxury hotel standards
• Food safety awareness
• Workplace safety
• Professional grooming
• Complaint handling
• Team coordination
• Physical stamina
• Attention to detail
• Service recovery
• Cash and bill support
• Basic English communication

Why Join Us

This opportunity is ideal for a Guest Service Expert – Food Service who wants to build a career in Riyadh’s luxury hospitality market. The role offers hands‑on exposure to refined hotel dining standards, international guest service expectations, structured brand training and a professional environment where attention care and teamwork shape every guest experience. It is a strong starting point for candidates who want to grow in food and beverage operations, restaurant service, hotel guest relations and premium hospitality careers.

About the Company

The Ritz‑Carlton Hotel Company, L.L.C. is a global luxury hospitality brand known for exceptional guest care, refined service standards and memorable hotel experiences. In Riyadh, the company provides a premium environment where hospitality professionals can develop their service skills, represent respected luxury traditions and contribute to dining experiences shaped by warmth professionalism and attention to detail.