Administrative Officer Jobs | Saudi Arabia

Monglish International Academy is excited to announce an opportunity to join our growing team! We are looking for a highly motivated, organized, and customer-focused professional to join us as a Customer Experience and administrative Officer within our Educational Services Department in Saudi Arabia.

• Provide prompt, professional, and courteous responses to customer inquiries across all communication channels.
• Follow up with clients to ensure high satisfaction
• Handle inbound leads and actively promote online and onsite educational courses.
• Manage student-related administrative tasks, including class organization, attendance tracking, and absence records.
• Coordinate class schedules and support the smooth execution of daily academic operations.
• Convince prospective clients of the value of our programs and convert inquiries into enrollments.
• Prepare, organize, and maintain administrative documentation and records in accordance with company standards.
• Receive and manage incoming calls through the Saudi phone number in a professional and courteous manner.
• Build strong relationships with clients to enhance engagement, loyalty, and retention.
• Support daily academic operations.

• Must be currently residing in Jeddah Saudi Arabia.
• Saudi nationality is mandatory
• Bachelor's degree in related field
• Excellent command of English (spoken and written)
• Previous experience in customer service, call centers, sales, or marketing is highly preferred.
• Strong communication, persuasion, and interpersonal skills.
• Proven ability to handle sales conversations and convert inquiries into enrollments.
• Proficient in MS Office, Microsoft Teams, OneDrive, and online collaboration tools.