Guest Service Expert - Restaurant

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 39,000 - 61,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Riyadh, Saudi Arabia, is seeking a Guest Service Expert - Restaurant to deliver luxury dining experiences.

The role focuses on preparing dining areas, welcoming guests, coordinating with the kitchen, and maintaining high service standards. Ideal candidates have less than 1 year in restaurant service, strong guest service skills, and the ability to work actively in a fast-paced environment.

Qualifications

• High school diploma, secondary school certificate, G.E.D. equivalent, or similar educational background.
• Less than 1 year of related experience in restaurant service, food and beverage, hospitality, guest service, or customer-facing work.
• No supervisory experience required.
• No license or certification required.
• Able to communicate clearly with guests, kitchen staff, and colleagues; well-presented and professional.

Responsibilities

• Prepare dining areas, tables, service stations, and supplies before and during restaurant service.
• Set tables according to hotel standards and ensure dining areas are clean and guest-ready.
• Welcome guests professionally and support their dining experience with attentive service.
• Communicate with the kitchen to support smooth order flow and accurate food service.
• Serve food and beverages according to service standards and guest needs.

Skills

Guest service

Restaurant service

Teamwork

Communication

Attention to detail

Stamina

Education

High School Diploma

Job description

Guest Service Expert - Restaurant Job Snapshot Role: Guest Service Expert - Restaurant Location: Riyadh, Saudi Arabia Industry: Hospitality Function: Food Services-Hospitality Experience: Less than 1 year related experience Job Type: Full-time

Position Overview

Guest Service Expert - Restaurant in Riyadh, Saudi Arabia is a Hospitality opportunity for a guest-focused food and beverage professional who can support dining service, table setup, kitchen coordination, guest interaction, and clean service areas in a luxury hotel environment. The selected employee will support hotel operations at the Red Sea, Saudi Arabia property location, while the main hiring and recruitment location remains Riyadh, Saudi Arabia.

Job Details

Country: Saudi Arabia City: Riyadh Industry: Hospitality Function: Food Services-Hospitality Salary: 3500-5500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Guest Service Expert - Restaurant will help create a memorable dining experience that goes beyond serving food and beverages. This role supports restaurant operations by preparing tables, communicating with the kitchen, assisting guests, serving food and beverages, maintaining clean work areas, and ensuring every interaction feels professional and thoughtful. The selected candidate will contribute to luxury hospitality standards by staying active, attentive, polished, and ready to support smooth restaurant service throughout each shift.

Key Responsibilities

• Prepare dining areas, tables, service stations, and supplies before and during restaurant service.
• Set tables according to hotel standards and ensure all dining areas are clean, organized, and guest-ready.
• Welcome guests professionally and support their dining experience with attentive service.
• Communicate with the kitchen team to support smooth order flow and accurate food service.
• Serve food and beverages according to service standards, guest needs, and operational instructions.
• Interact with guests in a warm and professional manner to help create a memorable restaurant experience.
• Clear tables, remove used items, and keep service areas clean and organized.
• Clean work areas, storage areas, equipment, and service supplies according to hygiene and quality standards.
• Read and visually verify menu information, guest requests, service details, and order-related instructions.
• Follow company policies, food and beverage procedures, safety standards, and quality expectations.
• Maintain a clean uniform, professional appearance, and polite communication throughout the shift.
• Support team members to complete restaurant tasks and meet shared service goals.
• Move safely through dining areas, service routes, kitchen access points, and work areas.
• Work on sloping, uneven, or slippery surfaces when required by hotel operations.
• Stand, sit, walk, bend, twist, pull, stoop, reach overhead, and reach below the knees during service duties.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Move heavier items up to 50 pounds with assistance when required.
• Perform additional reasonable duties requested by supervisors to support food and beverage operations.

Ideal Profile

• High school diploma, secondary school certificate, G.E.D. equivalent, or similar educational background.
• Less than 1 year of related experience in restaurant service, food and beverage, hospitality, guest service, or customer-facing work.
• No supervisory experience required.
• No license or certification required.
• Good understanding of dining service, table setup, guest interaction, and restaurant cleanliness.
• Able to communicate clearly and professionally with guests, kitchen staff, supervisors, and colleagues.
• Comfortable working in an active role that requires standing, walking, lifting, bending, and moving throughout the shift.
• Guest-focused attitude with a willingness to anticipate needs and provide thoughtful service.
• Able to follow food and beverage service standards, hygiene rules, safety procedures, and company policies.
• Reliable, well-presented, and committed to maintaining luxury hospitality standards.
• Able to work as part of a team in a busy restaurant or hotel dining environment.
• Strong attention to detail when handling menu information, table presentation, service supplies, and guest requests.

Skills Set

• Restaurant service
• Food and beverage service
• Food Services-Hospitality
• Guest service
• Dining service
• Table setup
• Service station setup
• Kitchen coordination
• Guest interaction
• Food service support
• Beverage service support
• Menu knowledge
• Order communication
• Table clearing
• Work area cleaning
• Storage area cleaning
• Service supplies
• Hygiene standards
• Safety procedures
• Quality standards
• Luxury hospitality
• Professional communication
• Teamwork
• Time management
• Guest satisfaction
• Physical stamina
• Restaurant operations
• Service etiquette
• Hospitality standards
• Attention to detail

Why Join Us

This role offers a strong opportunity to build a career in luxury food and beverage service while learning refined hospitality standards in a premium hotel environment. The position provides practical exposure to restaurant operations, guest interaction, table service, kitchen communication, and teamwork. It is a suitable role for candidates who enjoy active service work, professional guest contact, and contributing to memorable dining experiences.

About the Company

The Ritz-Carlton Hotel Company is recognized worldwide as a gold standard in luxury hospitality. Guided by a strong service credo and an unwavering commitment to excellence in its hotels and communities, The Ritz-Carlton creates memorable guest experiences through refined service, thoughtful care, and a culture where food and beverage professionals take pride in delivering comfort, quality, and genuine personal attention.