Field Service Technician: Safety & Customer Focus

KONE; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global technology company is seeking a candidate for customer relationship management in Saudi Arabia. The role requires ensuring customer satisfaction, managing site safety, and effective communication with a diverse team. Candidates must hold a diploma or high school qualification in electrical or mechanical fields, with at least three years of experience. This position is open only to Saudi nationals.

Qualifications

• Minimum 3 years of experience in customer relationship management.
• Familiar with lift and associated technology.
• Ability to communicate effectively with a multi-nationality team.

Responsibilities

• Ensure customer satisfaction through quality service and proactive communication.
• Manage site safety and perform accurate back reporting of work.
• Identify site risks and take appropriate actions.

Skills

Excellent communication

Customer satisfaction

Risk identification

Education

Diploma or high school in electrical or mechanical

Job description

A leading global technology company is seeking a candidate for customer relationship management in Saudi Arabia. The role requires ensuring customer satisfaction, managing site safety, and effective communication with a diverse team. Candidates must hold a diploma or high school qualification in electrical or mechanical fields, with at least three years of experience. This position is open only to Saudi nationals.