Enterprise Account Manager – Strategic Accounts- Jeddah

Diyar United Company; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

An IT services leader in Jeddah is looking for an Account Manager to enhance strategic relationships with key clients and drive profitable growth through effective account management. The ideal candidate will have over 7 years of experience in the IT services domain and a strong background in consultative selling within the BFSI vertical. Proficiency in Microsoft Dynamics CRM and fluency in Arabic and English are essential. This role contributes directly to the organization's strategic goals in line with Saudi Vision 2030.

Qualifications

• 7+ years of enterprise account management experience in IT services within KSA.
• Proven track record of growing large accounts profitably.
• Experience in BFSI is required.

Responsibilities

• Build and maintain relationships with C-level stakeholders.
• Lead strategic account planning and governance processes.
• Identify upsell and cross-sell opportunities.

Skills

Enterprise account management experience

Consultative and solution selling

Strong knowledge of IT solutions

Excellent communication skills in Arabic and English

Proficiency in Microsoft Dynamics CRM

Education

Bachelor’s degree in Business, IT, or related field

Tools

Microsoft Dynamics

Job description

Overview

Be part of a dynamic company where you can develop your career, work with great people, and contribute to meaningful technology projects.

Key Responsibilities

• Build, strengthen, and expand long-term relationships with C-level stakeholders across assigned strategic accounts.
• Lead strategic account planning and governance processes, ensuring delivery excellence, profitability, and alignment with client objectives.
• Identify, position, and close upsell and cross-sell opportunities across applications, cloud, cybersecurity, digital transformation, and managed services.
• Ensure seamless delivery of projects by acting as the bridge between client leadership and internal delivery teams, escalating when needed.
• Monitor account health (revenue, profitability, customer satisfaction, renewals) and take proactive action to defend and grow share of wallet.
• Collaborate with Marketing, Alliances, Presales, and Service Delivery to bring new value-added solutions to clients.
• Support the company’s transition into a verticalized approach, tailoring engagement strategies for BFSI, Government, Energy, and other industries.
• Maintain disciplined CRM updates (Microsoft Dynamics), ensuring accurate forecasting, pipeline visibility, and governance.
• Represent Diyar at executive briefings, steering committees, and industry forums to reinforce thought leadership and trust.

Qualifications & Experience

• Bachelor’s degree in Business, IT, or related field.
• 7+ years of enterprise account management experience in IT services within KSA.
• BSFI experience is must.
• Proven track record of growing large accounts profitably through consultative and solution selling.
• Strong knowledge of IT solutions: digital transformation, cloud, infrastructure, managed services, and cybersecurity.
• Proficiency in Microsoft Dynamics CRM for account planning and governance.
• Arabic language speaker with excellent English communication skills (written & spoken).
• Experience working in one or more verticals such as BFSI, Government, or E.

Personal Attributes

• Entrepreneurial and growth mindset, with the ability to anticipate client needs and translate them into opportunities.
• Relationship-driven with strong consultative and solution-selling skills.
• Strategic thinker capable of linking technology solutions to measurable business outcomes.
• Collaborative, resilient, and client-focused, with strong problem-solving abilities.
• Comfortable engaging at executive level and thriving in a fast-paced, competitive environment.

Why Join Diyar Middle East – KSA

This role offers the opportunity to manage some of the Kingdom’s most prestigious clients, ensuring Diyar is their partner of choice for digital transformation. You will directly contribute to account profitability, deepen trusted partnerships, and play a pivotal role in Diyar’s journey to make Riyadh its global headquarters while advancing Saudi Vision 2030.