Director, Consult Partner - Energy & Industrial

kyndryl; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading consulting firm in Saudi Arabia seeks a Consult Partner to drive profitable growth and manage client relationships at the CXO level. The ideal candidate will possess over 15 years of experience in client engagement, particularly within the MEA region, and a strong track record in IT strategy. Fluency in English and Arabic is essential, alongside robust financial acumen and an ability to lead complex multi-disciplinary projects. This role is pivotal for fostering innovation and client satisfaction.

Qualifications

• 15+ years of experience in client engagement at the CXO level.
• Proven track record in the MEA region with a 'Big 4' IT professional service firm.
• Experience in managing high-value business development activities.

Responsibilities

• Drive financial outcomes and manage margin expectations.
• Build deep relationships with client CXOs.
• Lead C-level client interactions and consulting initiatives.

Skills

Client engagement

Relationship management

Financial acumen

Project leadership

Understanding of IT landscape

Innovation

Industry knowledge (Energy & Industrial)

Bilingual (English and Arabic)

Job description

Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

Contribute to Profitable Growth

• Drive significant financial outcomes through signings and revenue targets
• Ensure sustained growth and profitability, managing margin expectations and backlog growth
• Support the identification, pursuit and conversion of a pipeline of business development opportunities
• Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk

Client Engagement

• Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
• Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
• Demonstrate credibility and experience to advise and deliver on complex consulting engagement
• Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references

Skills

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 15+ years of extensive experience in client engagement and relationship management at the CXO level
• Proven track record in MEA region (especially in Saudi Arabia) with an IT professional service "Big 4" firm or similar background focused on IT strategy enablement
• Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
• Effective financial acumen with experience in driving revenue growth and managing margins
• Experience of managing or supporting high-value business development activities with senior stakeholders
• Deep understanding about IT landscape (IT infrastructure, cloud migration, AI, cybersecurity and current trends)
• Demonstrated ability to innovate and drive change
• Strong Energy & Industrial industry knowledge
• Fluency in English and Arabic