Commercial Director

Hilton; Makkah Region; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading global hospitality company is seeking a Commercial Director for its hotel in the Makkah Region, Saudi Arabia. This role involves developing a comprehensive commercial strategy to maximize revenue and market share. Candidates should have at least 3 years of experience in the hospitality sector, strong skills in managing sales teams, and fluency in English. The position is full-time and includes opportunities for strategic collaboration across various departments.

Qualifications

• 3+ years in a revenue-generating or commercial services role.
• Experience presenting to senior executives.
• 3+ years working with departmental financial data.

Responsibilities

• Drive the commercial strategy and activities.
• Deliver the budgeted revenues across all streams.
• Develop strong relationships with stakeholders.

Skills

Hospitality/travel industry experience

Presenting sales plans

Collaborative/matrixed environment

Managing a sales or commercial team

English fluency

Job description

The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.

What will I be doing?

The Commercial Director, O&M EMEA will drive the planning and execution of the commercial strategy and activities by supporting the Revenue Management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, and working effectively with area support teams. F&B commercial activities are shared responsibilities with the F&B Manager, Director of Operations, GM and the Commercial Director. They serve as a role model for the commercial community within the owned and managed portfolio in EMEA, develop teams and individuals in these functions, and act as a key business partner to the Hotel General Manager.

• Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence.
• Deliver the budgeted revenues across all revenue streams, including Rooms, GC&E, F&B, Leisure and Spa, while controlling cost of sale, route to market, channel shift and marketing/eCommerce opportunities.
• Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
• Ensure Business Review Guidelines (current to +5 years) and all Pricing & Rate Quotation Strategies are in place to maximize all pricing components and achieve positive group market share.
• Support various On‑Property, RDOSs and Area Marketing teams in coordinating hotel‑level marketing, sales and public relations activities.
• Collaborate with Cluster Revenue Managers/On‑Property Revenue Manager and RMCC to establish an optimal mixture, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.
• Develop and maintain strong relationships with all stakeholders, owners, hotel teams and Hilton matrix support teams to ensure commercial benefits of the hotel.
• Liaise with VP of Operations and present commercial strategies to the Regional Team and key stakeholders.
• Consistently conform to Hilton brand standards and corporate identity, utilizing all communication tools under the guidance of regional marketing and BPS.
• Keep in touch with market trends and review/amend strategies accordingly in line with evolving market conditions.
• Participate in the leadership activity of the Hotel and Region.

What are we looking for?

• Minimum of 3+ years hospitality/travel industry experience in a revenue‑generating or commercial services role.
• Minimum of 3+ years experience presenting sales plans and presentations to senior level executives and constituent groups.
• 3+ years experience working in a collaborative/matrixed environment.
• 3+ years working with departmental financial data to make strategic/tactical decisions.
• 3+ years experience evaluating and identifying business opportunities.
• At least 3 years experience managing a sales or commercial team.
• Fluent in English.

It would be advantageous that you demonstrate the following capabilities and distinctions:

• 3+ years working in a multi‑complex hotel/travel industry environment.
• Experience in multiple disciplines with knowledge of Marketing, E‑commerce and Finance.
• Local language proficiency is a strong attribute to have.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

The Hotel Galleria Jeddah Curio Collection by Hilton

Schedule

Full‑time

Brand

Curio Collection by Hilton

Job

Sales