Client Relationship Management - Senior Analyst

Marsh & McLennan; Saudi Arabia; Hybrid; SAR 374,000 - 525,000; Full time

Job summary

A global risk advisory firm located in Saudi Arabia is seeking an experienced Senior Account Manager to lead a team and manage client relationships. Responsibilities include evaluating risks, developing solutions, and driving business growth. The ideal candidate will possess strong leadership skills and a client-focused approach with proven experience in account management. This role offers competitive compensation and a collaborative work environment with opportunities for professional growth.

Benefits

Competitive compensation

Comprehensive benefits

Professional growth opportunities

Qualifications

• Proven experience in account management or related roles within insurance or risk advisory.
• Strong leadership skills with experience managing and mentoring teams.
• Exceptional analytical and problem-solving abilities.

Responsibilities

• Lead and mentor a team while managing client needs.
• Evaluate client risks and develop tailored solutions.
• Collaborate with colleagues to retain clients and generate new business.

Skills

Account management experience

Risk evaluation

Leadership skills

Analytical abilities

Communication skills

Client-focused approach

Job description

About Marsh McLennan

Marsh McLennan is a global leader in risk, strategy, and people. We empower clients to navigate complex challenges and seize opportunities through innovative solutions and expert guidance. Join us to be part of a team that values integrity, collaboration, and excellence.

Role Overview

We are seeking an experienced Senior Account Manager to lead and mentor a small to medium-sized team while managing critical client functions. This role requires a strong background in risk evaluation and client relationship management, with a focus on driving business growth and retention.

Key Responsibilities

• Train, mentor, and oversee performance management for a small to medium-sized team; coordinate workload and ensure appropriate staffing to meet client needs.
• Utilize significant risk expertise to evaluate client risks, review loss experience, cash flow, and financials; develop tailored solutions and articulate the impact of options.
• Leverage analytics to make informed recommendations to clients across multiple product lines.
• Collaborate with Account Management colleagues to retain clients and generate new business opportunities.
• Execute growth and retention strategies in alignment with sales goals.
• Manage and cultivate relationships with clients, prospects, client teams, and producers to deliver best-in-class service and drive business growth.
• Serve as a primary client contact for complex inquiries, enhancing the overall client experience.
• Maintain a comprehensive understanding of evolving market conditions and ensure compliance with all professional, regulatory, and transparency standards.

Qualifications

• Proven experience in account management, risk evaluation, or related roles within insurance, reinsurance, or risk advisory services.
• Strong leadership skills with experience managing and mentoring teams.
• Excellent analytical, problem-solving, and decision-making abilities.
• Exceptional communication and interpersonal skills, with a client-focused approach.
• Ability to work collaboratively across teams and manage multiple priorities.
• Deep understanding of market trends, compliance requirements, and industry best practices.

Why Join Us?

At Marsh McLennan, you will be part of a dynamic and inclusive culture that fosters professional growth and innovation. We offer competitive compensation, comprehensive benefits, and opportunities to make a meaningful impact in the risk and insurance industry.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.