Chief Steward

Hilton Worldwide, Inc.; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Chief Steward to manage the Back of House department at Conrad Makkah. The role involves training and supervising staff to ensure high cleanliness standards while maintaining compliance with regulations. Candidates should have strong organizational skills, the ability to work under pressure, and a passion for teamwork. This full-time position offers benefits like housing and transportation.

Benefits

Housing

Transport

Additional benefits as per company policy

Qualifications

• Strong organizational and planning abilities are essential.
• Excellent communication skills enabling effective team interaction.
• Capable of performing under pressure in a fast-paced environment.

Responsibilities

• Manage and train the Back of House team to maintain standards.
• Ensure cleanliness and compliance in all Back of House areas.
• Identify new revenue opportunities related to operations.

Skills

Organizational skills

Communication skills

Ability to work under pressure

Teamwork

Flexibility

Relationship building

Education

High school certificate or equivalent

Job description

Job Description

Chief Steward (HOT0C7BB)

Work Locations

Conrad Makkah, Jabal Omar, Um Alquraa & Ibrahim Alkhalil Street, Makkah 21955

Responsibilities

As a Chief Steward, you are responsible for training, supporting, and motivating the Back of House Team to deliver an excellent Guest and Member experience. Specifically, you will:

• Run the Back of House Department efficiently and to consistent high standards
• Manage, train and develop the Back of House team
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Ensure the flow and supply of operating equipment meets bar, banqueting and restaurant requirements
• Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
• Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they affect sanitation and hygiene, as set by internal and local legal requirements
• Identify and develop new revenue opportunities
• Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
• Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
• Assist in the location, movement and storage of operational equipment
• Assist in the stock take of equipment and other items as required
• Work with all departments to ensure items that are required for service are available when needed
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel's Management

Qualifications

To successfully fill this role you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and planning skills
• Good communication skills
• Ability to work under pressure
• Ability to work on your own or in teams
• Flexibility to respond to a range of work situations
• A passion for building excellent relationships with colleagues

It would be advantageous for you to demonstrate:

• A high school certificate or equivalent and any other related qualifications
• Previous experience in a supervisory role
• Experience in hotel / leisure industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Full‑time

Brand

Conrad Hotels & Resorts

Benefits

Housing, Transport, Additional benefits as per company policy