Channel Account Manager

SupportFinity™; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading support firm in Saudi Arabia seeks a Channel Partner Manager to foster strong relationships with channel partners and support the Regional Sales Manager. The role involves monitoring partner performance, providing necessary tools and training, and implementing sales growth strategies. Strong communication skills and a knack for strategic planning are essential. This position offers the opportunity to significantly impact channel sales and partner success.

Responsibilities

• Support the Regional Sales Manager in building partner relationships.
• Act as the primary contact for assigned channel partners.
• Monitor partner performance against goals and strategies.
• Provide tools and training for successful partner sales.

Job description

Responsibilities

• Support the Regional Sales Manager (RSM) in developing and maintaining strong relationships with channel partners, including resellers and distributors.
• Act as the primary point of contact for assigned channel partners.
• Review install base lists with partners on a regular basis to maximize technical refresh activity.
• Collaborate with partners to create joint business plans, set sales targets, and identify growth opportunities with RSM’s direct customers.
• Monitor partner performance, ensuring alignment with agreed-upon goals and strategies.
• Drive “From Channel” and “Deal Registered” revenue.
• Provide partners with the tools, resources, and training needed to successfully market and sell products or services.
• Conduct regular business reviews to track progress, identify challenges, and implement solutions.
• Drive sales growth through the channel by implementing marketing and promotional strategies and supporting RSMs in developing new customer meetings.
• Negotiate contracts and agreements with partners to ensure mutually beneficial outcomes.
• Stay updated on market trends, customer needs, and competitor activities to inform channel strategy.
• Provide feedback to internal teams on product and service improvements based on partner input.
• Work closely with Field Marketing Teams to develop strategies for Market Development Funds (MDF) and Co‑op Development Funds (CDF) budget allocation.
• Act as an advocate for channel partners within the organization.

Channel Partner Management

• Support the RSM in developing and maintaining strong relationships with channel partners, including resellers and distributors.
• Act as the primary point of contact for assigned channel partners.
• Review install base lists with partners on a regular basis to maximize technical refresh activity.

Strategic Planning and Execution

• Collaborate with partners to create joint business plans, set sales targets, and identify growth opportunities.
• Monitor partner performance, ensuring alignment with agreed-upon goals and strategies.
• Drive “From Channel” and “Deal Registered” revenue.

Channel Sales Enablement

• Provide partners with the tools, resources, and training needed to successfully market and sell products or services.
• Conduct regular business reviews to track progress, identify challenges, and implement solutions.

Revenue Generation

• Drive sales growth through the channel by implementing marketing and promotional strategies and supporting RSMs in developing new customer meetings.
• Negotiate contracts and agreements with partners to ensure mutually beneficial outcomes.

Market and Competitive Analysis

• Stay updated on market trends, customer needs, and competitor activities to inform channel strategy.
• Provide feedback to internal teams on product and service improvements based on partner input.
• Work closely with Field Marketing Teams to develop strategies for Market Development Funds (MDF) and Co-op Development Funds (CDF) budget allocation.
• Act as an advocate for channel partners within the organization.

About the Company

A10 Networks, Inc

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