Customer Service à Arabie saoudite

We’re Hiring: Marketing and Admissions staff at Tenby, Straits and Asia Pacific Schools

Are you a dynamic and driven professional passionate about connecting with families and crafting messages to drive brand awareness? Join our teams at Tenby, Straits and Asia Pacific Schools, where we are building a pipeline of talented professionals to join our respective Marketing and Admissions teams. We are recruiting Managers, Senior Executives and Executives to support our growth across Malaysia. If you are passionate about education, communication and creating exceptional customer experiences, we want to hear from you.

Join our talent pool today and be part of a community that is passionate about creating transformative education experiences for learners.

In our Marketing team, you will be developing content with core messages and playing a pivotal role in shaping the first impressions of our schools. Within the Admissions team, you will be engaging with families and driving student enrolment growth.

There are exciting opportunities for professionals who thrive in fast‑paced, people‑focused environments. Successful candidates are those who are motivated by the impact of connecting with families while creating a memorable and meaningful customer experience that leaves a lasting impression of our schools.

In our Marketing roles, you will help share the story of our schools—developing campaigns, content and community initiatives that showcase our values, learning approach and student achievements. Working closely with the school leadership and Regional Marketing teams, you will:

• Plan and execute marketing and communication strategies that drive brand awareness and lead generation.
• Create and manage digital and print content, including social media, websites, newsletters and promotional materials.
• Coordinate and support events, outreach activities and partnerships to engage families and the wider community.
• Monitor campaign performance and market trends to optimise reach and impact.
• Ensure brand consistency and alignment with ISP’s messaging and design standards across all communication channels.

These roles are ideal for creative, analytical professionals who are skilled at blending storytelling, strategy and execution to deliver measurable results.

In our Admissions roles, you will be the welcoming face of our schools—guiding families through our schools’ offerings to enrolment with warmth, professionalism and care. Working closely with the Campus Principals, Academic and Regional Admissions teams, you will:

• Manage and support the full admissions process, ensuring a smooth, customer‑focused experience.
• Respond promptly to enquiries, conduct school tours and follow up with prospective families.
• Build strong relationships with parents and local communities to promote our schools as the School of Choice.
• Track and report on admissions data to support decision‑making and enrolment targets.
• Collaborate with marketing teams to ensure consistent messaging and coordinated recruitment campaigns.

These roles suit individuals who are people‑oriented and passionate about delivering exceptional customer experiences.

We welcome applications from individuals with experience in Marketing, Admissions, Communications, Sales or Customer Service, particularly those who have worked in the education or service sectors.

Depending on the level of role:

• Managers: Managers will lead and drive school marketing strategies and campaigns. We require a minimum of 6 years of managerial experience in Marketing, Communications, or a related field, with proven leadership skills, the ability to drive strategic communication initiatives and manage stakeholders.
• Senior Executives / Executives: Senior Executives and Executives will support the planning, execution, and engagement initiatives of the Marketing function. We require a minimum of 2 to 4 years’ experience in Marketing, Communications, with a proactive and detail‑oriented approach to execution.

Depending on the level of role:

• Managers: Managers will lead and drive school admission strategies and campaigns to meet enrolment targets. We require a minimum of 6 years of managerial experience in Admissions, Sales, or a Business‑related field, with proven leadership skills and the ability to drive strategic Admissions initiatives.
• Senior Executives / Executives: Senior Executives and Executives will support the planning, execution, and engagement initiatives of the Admissions function. We require a minimum of 2 to 4 years of experience in Admissions, Sales, or a Business‑related field, with a focus on engaging and creating meaningful experiences for families.

• A Bachelor’s Degree in Sales and/or Marketing, Communications, Business Administration or a related field.
• Strong communication, interpersonal and organisational skills.
• A customer‑centric mindset with attention to detail and data accuracy.
• For Marketing roles, proficiency in digital marketing tools is an advantage.
• For Admissions roles, proficiency in customer‑relationship management (CRM) systems (e.g. HubSpot or Salesforce) is an added advantage.
• Fluency in English and Bahasa Malaysia. Mandarin proficiency is an added advantage.

One of the leading education groups in Malaysia, ISP Malaysia operates Tenby Schools, Asia Pacific Schools and Straits International Schools. Our nine campuses are strategically located in the developed areas of Klang Valley in Selangor, Perak, Penang and Johor.

Our schools in Malaysia follow the international school curriculum comprising IGCSE and A‑levels, starting at the kindergarten level, while five of the schools also offer the Malaysian National Curriculum. With over 8,000 students, we have a 60‑year history of providing education to students in the country and have gained a reputation for excellence and high standards in education.

We champion a transformative approach to learning that goes beyond the classroom. By igniting our students’ curiosity and growing their self‑confidence, we empower them to become the next generation of changemakers.

ISP Malaysia is part of ISP, a global community of over 100 international schools across more than 20 countries.

• A culture of engagement and trust, where staff contributions are recognised and valued.
• A passionate and motivated team of professionals who put children at the heart of decision‑making.
• An embedded commitment to professional development and employee well‑being.
• Access to expertise, best‑practice sharing and learning opportunities across countries and cultures.
• Competitive remuneration.
• Medical and insurance benefits.
• Discounts on school fees for children under 18 years old at an ISP school.
• For expats only: option to contribute to Malaysian Employees’ Provident Fund (EPF), annual flight allowance and relocation allowance.

• Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
• Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well‑being of self and others.
• Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
• Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
• Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high‑performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neuro‑divergence, socio‑economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

For more information on ISP, visit https://internationalschoolspartnership.com/