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2,454

Customer Service jobs in United States

Customer Service Representative (Nationwide)

Customer Service Representative (Nationwide)
AFFIN Group
Johor Bahru
MYR 20,000 - 100,000
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Service Advisor - Cantonese - Penang

Service Advisor - Cantonese - Penang
Teleperformance
George Town
MYR 36,000 - 48,000

Customer Service Part Time KL East Mall (In Store)

Customer Service Part Time KL East Mall (In Store)
Decathlon Malaysia
Kuala Lumpur
MYR 20,000 - 100,000

Customer Service Representative - Call Center

Customer Service Representative - Call Center
USANA Health Sciences
Malaysia
MYR 20,000 - 100,000

Store Manager/ Assistant Manager (Sunway Carnival Mall)

Store Manager/ Assistant Manager (Sunway Carnival Mall)
JD Sports SEA
Penang
MYR 100,000 - 150,000
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Specialist, Risk Ops (Payment Risk)

Specialist, Risk Ops (Payment Risk)
OKX
Kuala Lumpur
MYR 80,000 - 120,000

Customer Service Assistant - After Sales (Contract)

Customer Service Assistant - After Sales (Contract)
Hap Seng Star
Selangor
MYR 20,000 - 100,000

Senior System Validation Engineer

Senior System Validation Engineer
Lattice Semiconductor
Penang
MYR 80,000 - 120,000
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Store Manager

Store Manager
Fendi
Kuala Lumpur
MYR 60,000 - 90,000

R&D Engineer 1, Software

R&D Engineer 1, Software
Keysight Internet Infrastructure
Penang
MYR 50,000 - 80,000

Operations Excellence Help Center Specialist

Operations Excellence Help Center Specialist
Delivery Hero Austria
Kuala Lumpur
MYR 40,000 - 60,000

Operations Excellence Help Center Specialist

Operations Excellence Help Center Specialist
foodpanda hk
Kuala Lumpur
MYR 60,000 - 90,000

Apprentice - Customer Service

Apprentice - Customer Service
Avery Dennison Corporation
Semenyih
MYR 20,000 - 100,000

Customer Service Representative

Customer Service Representative
Agensi Pekerjaan Find Talent Sdn. Bhd.
Petaling Jaya
MYR 20,000 - 100,000

Customer Service Representative

Customer Service Representative
Renesas Electronics
Bayan Lepas
MYR 20,000 - 100,000

Customer Service Representative

Customer Service Representative
Hilti (Canada) Corporation
Kuala Lumpur
MYR 20,000 - 100,000

Part Time Stylist | Midvalley Southkey

Part Time Stylist | Midvalley Southkey
Lovisa Pty Ltd
Johor Bahru
MYR 20,000 - 100,000

Junior Relationship Manager, Priority Banking

Junior Relationship Manager, Priority Banking
Standard Chartered
Puchong
MYR 60,000 - 100,000

Relationship Manager, Priority Banking

Relationship Manager, Priority Banking
Standard Chartered
Petaling Jaya
MYR 80,000 - 120,000

Customer Service Officer

Customer Service Officer
Agensi Pekerjaan Great Pyramid Sdn Bhd
Kuala Lumpur
MYR 100,000 - 150,000

Export-Import Customer Service

Export-Import Customer Service
Tech Harvest Capital
Selangor
MYR 20,000 - 100,000

Customer Service Representative (Cantonese Speaker)

Customer Service Representative (Cantonese Speaker)
GoGoVan
Kuala Lumpur
MYR 20,000 - 100,000

Part Time Customer Service Representative (Cantonese Speaker)

Part Time Customer Service Representative (Cantonese Speaker)
GoGoVan
Kuala Lumpur
MYR 24,000 - 36,000

Senior Associate, Account Management - Terengganu Office

Senior Associate, Account Management - Terengganu Office
hrdcorp
Kuala Terengganu
MYR 36,000 - 60,000

Clerk-of-Works

Clerk-of-Works
Daiman Development Berhad
Johor Bahru
MYR 100,000 - 150,000

Customer Service Representative (Nationwide)

AFFIN Group
Johor Bahru
MYR 20,000 - 100,000
Job description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose
  • To provide frontline service to customers.
  • To deliver quality customer service in accordance with Bank's internal policies.
  • To perform back office functions as well as rendering customer service support.
  • To contribute towards branch's deposit growth and cross-selling Deposit / Investment / Bancassurance / Banca Takaful products.
Accountabilities
Financial
  • To take proactive actions to prevent fraud and losses (internal & external).
  • To contribute to deposit growth by soliciting new accounts.
  • To assist in managing branch cost control as per the approved budget.
Process
  • Perform daily branch activities in accordance with Bank's internal policies and regulatory requirements.
  • Handle cash effectively and ensure Mid Day and End of Day cash balancing is performed according to procedures.
  • Ensure accuracy in day-end balancing within a reasonable time.
  • Maintain compliance with individual teller/drawer limits.
  • Adhere to Bank's standard average serving time and waiting time.
  • Bundle and cross-check vouchers at the end of each day.
  • Ensure compliance with regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS, etc.
  • Maintain satisfactory audit ratings and resolve issues within the specified timeframe.
  • Perform filing, printing daily reports, bundling vouchers, submitting documents via DIS, and preparing monthly reports.
Customer
  • Ensure efficient customer service to meet SLA and address customer complaints promptly.
  • Maintain accuracy and error-free service delivery.
  • Attend to customer inquiries/complaints immediately and follow escalation procedures.
  • Build and maintain good rapport with internal and external customers.
People
  • Manage resources such as leave, attendance, and participate in staff development activities including SOJT/coaching.
Other Responsibilities
  • Manage ad-hoc assignments from management.
  • Participate in CSR activities.
  • Ensure cleanliness of the bank premises and SSL area.
  • Perform relief duties as required, ensuring compliance with onboarding policies for new accounts (SA/CA/FD/SDB).
Learning & Growth
  • Contribute to branch events and training on compliance, regulations, product knowledge, and personal development.
  • Uphold AFFINBANK’s DNA and team spirit.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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