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puestos de Communication en Malasia

WFM Scheduler - KL (Social Media Project)

WFM Scheduler - KL (Social Media Project)
Teleperformance
Kuala Lumpur
MYR 100.000 - 150.000
Quiero recibir las últimas vacantes disponibles de puestos de “Communication”

Accounts Officer (Invoice Processing)

Accounts Officer (Invoice Processing)
Kuok (Singapore) Limited
Kuala Lumpur
MYR 100.000 - 150.000

Senior Architect (Snowflake)

Senior Architect (Snowflake)
DHL
Cyberjaya
MYR 120.000 - 180.000

WFM Scheduler - KL (Social Media Project)

WFM Scheduler - KL (Social Media Project)
Teleperformance USA
Kuala Lumpur
MYR 100.000 - 150.000

Marketing Brand & Communications, Senior Associate (Social Media & Content)

Marketing Brand & Communications, Senior Associate (Social Media & Content)
Boost
Kuala Lumpur
MYR 60.000 - 90.000
Descubre más oportunidadesque en ningún otro sitio.
Accede a más vacantes

Legal Counsel

Legal Counsel
AirAsia
Sepang
MYR 120.000 - 180.000

Junior Web Developer

Junior Web Developer
Lendela
Kuala Lumpur
MYR 150.000 - 200.000

Education Counsellor

Education Counsellor
Talent Recruit
Subang Jaya
MYR 20.000 - 100.000
HeadhuntersEntra en contacto con cazatalentos para acceder a vacantes similares

System Engineer, SmartPlant Foundation (SPF)

System Engineer, SmartPlant Foundation (SPF)
KinTec Recruitment Ltd
Selangor
USD 40.000 - 65.000

InterCompany Analyst

InterCompany Analyst
Baker Hughes
Kuala Lumpur
MYR 100.000 - 150.000

Cleanroom Technician

Cleanroom Technician
High5
Johor
MYR 150.000 - 200.000

Customer Operations Analyst

Customer Operations Analyst
Incora
Iskandar Puteri
MYR 100.000 - 150.000

Call Centre Analyst - Global(Mandarin/Cantonese or Japanese Speakers)

Call Centre Analyst - Global(Mandarin/Cantonese or Japanese Speakers)
Hitachi Vantara
Kuala Lumpur
MYR 250.000 - 300.000

Technical Project Manager

Technical Project Manager
VML South Africa
Kuala Lumpur
MYR 80.000 - 120.000

Brand Manager MYSG

Brand Manager MYSG
Reckitt
Kuala Lumpur
MYR 80.000 - 120.000

Customer Support Executive - Bangladesh Market

Customer Support Executive - Bangladesh Market
SummitNext
Kuala Lumpur
MYR 100.000 - 150.000

South East Asia Commercial Leader

South East Asia Commercial Leader
Dexcom
George Town
USD 150.000 - 250.000

Senior Associate, Talent Acquisition

Senior Associate, Talent Acquisition
Klook Travel Technology Limited
Kuala Lumpur
MYR 60.000 - 90.000

Finance Controller

Finance Controller
Idealseed Resources Sdn Bhd
Kuala Lumpur
MYR 100.000 - 150.000

Critical Services Manager (Data Center)

Critical Services Manager (Data Center)
DayOne
Johor Bahru
MYR 120.000 - 180.000

Design & Development Engineer

Design & Development Engineer
Solarvest
Petaling Jaya
MYR 150.000 - 200.000

Total Rewards Senior Specialist APAC & MEA

Total Rewards Senior Specialist APAC & MEA
Ab Electrolux
Petaling Jaya
MYR 80.000 - 120.000

Syndicated Loans Agency Operations – Specialist

Syndicated Loans Agency Operations – Specialist
S&P Global
Kuala Lumpur
USD 30.000 - 50.000

Admin Assistant (Based in Singapore)

Admin Assistant (Based in Singapore)
Talent Recruit
Johor Bahru
MYR 20.000 - 100.000

Sr Associate, Client Services

Sr Associate, Client Services
S&P Global
Kuala Lumpur
MYR 50.000 - 70.000

Puestos destacados:

Puestos: Part TimePuestos: Work From HomePuestos: FreelancePuestos: OnlinePuestos: RemotePuestos: Online MarketingPuestos: Data EntryPuestos: Data AnalysisPuestos: OffshorePuestos: Technician

Empresas destacadas:

Empleos en PetronasEmpleos en TnbEmpleos en MaybankEmpleos en Air AsiaEmpleos en Sarawak EnergyEmpleos en ShellEmpleos en LhdnEmpleos en ShopeeEmpleos en CimbEmpleos en Tiktok

Ciudades destacadas:

Trabajos en Kuala LumpurTrabajos en Petaling JayaTrabajos en Shah AlamTrabajos en Johor BahruTrabajos en KlangTrabajos en Subang JayaTrabajos en IpohTrabajos en Kota KinabaluTrabajos en KulimTrabajos en Seremban

Vacantes parecidas:

Puestos: Corporate CommunicationPuestos: Telecommunication

WFM Scheduler - KL (Social Media Project)

Teleperformance
Kuala Lumpur
MYR 100.000 - 150.000
Descripción del empleo
Qualifications

Minimum Skills to Hire:

· 1-3 years of experience in the same capacity

· MS Office Proficiency - Outlook/Word/Powerpoint - Basic Ability to perform advanced mathematical and statistical operations using MS Excel and other similar spreadsheet tools.

· Solid customer service skills

· Excellent verbal and written communication skills. Ability to effectively present information across all levels of the organization.

· Working knowledge of call center workload calculations

· Impeccable attendance record.

· Able to write reports, business correspondence and procedure manuals.

· IEX experience desired.

· Strong data analytics and creation of reports

· Experience in automating task/reports that are manual to reduce cycle time and defects.

· Proficient user of Excel and understanding call center statistics a must.

· Knowledge in VBA, macros, linked data, pivot chart tools, design tools is an advantage.

· Experience in developing dashboards, and understandable reports and useful visualization.

· Flexible schedule and excellent attendance record.

· Should be amenable to work on different schedules (i.e. Day Shift, Mid Shift, Night Shift).

Responsibilities
  • Responsible for real time monitoring, reporting, analysis, tracking, documenting and communicating agent activity on multiple lines of business through phone, chat or email.
  • Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.
  • Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures.
  • Co-ordinate and collaborate with operations and other departments to ensure smooth functioning of the production environment.
  • Recommend procedural and operational guideline changes to improve communications and operational efficiency.
  • Prepare Intra-Day and End-of-Day Client and Internal reports while ensuring timeliness and accuracy of data.
  • Analyzing real-time call trends and make adjustments to staffing to ensure service levels as well as company�s financial goals (efficiencies) are met (IMPORTANT).
  • Making necessary adjustments to workforce management software to appropriately track the productivity of Call Center Agents.
  • Planning and scheduling off-phone events.
  • Maintain confidentiality relative to organizational strategies, objectives, and practices
  • Interpret, analyze, read, and make recommendations to sustain/improve efficiency by employing best known methods to calculate requirements from a provided or calculated forecast.
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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

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