Business Administration ofertas em Alemanha

TopNotch HR Consulting Firm – Kuala Selangor, Selangor

As part of a dynamic Lending Operations Team, we are looking for a passionate candidate with an analytical and transformative mindset to support our growing financial services operations. While the primary responsibilities are outlined below, we seek someone open-minded and adaptable to take on additional tasks as needed.

• Support the Lending Operations core team in preparing data for disbursement, agreements, repayments, and communication tasks.
• Prepare mass emails for disbursement and repayment confirmations to partners.
• Create reports and perform data analysis to ensure key performance metrics are achieved.
• Handle Level 2 customer support inquiries related to lending products.
• Collaborate within and across teams to identify and implement process improvement opportunities.
• Develop automation solutions to streamline operational efficiency.
• Lead initiatives to enhance the Level 2 customer support process to meet performance standards.
• Re-prioritize and adapt to changes in a fast-paced, evolving environment.
• Perform other relevant support tasks (e.g., eStamping submissions).

• Bachelor’s degree in Business Administration, Computer Science, Business Analytics, Information Systems, or related fields.
• Basic knowledge of SQL, Python, HTML, APIs, Microsoft Power BI, Google Script, or any scripting language.
• Experience with Zoho is required.
• Strong team player with a passion for service excellence.
• Adaptable and results-driven, especially in high‑paced settings.
• Strong analytical and problem‑solving abilities.
• Excellent written and verbal communication skills.
• Effective time management, project management, and organizational skills.
• Proficiency with Microsoft Office and Google Workspace tools.
• High level of ownership, dependability, and a strong work ethic.

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