Jobs in Puebla, United Kingdom
Remote Technical Support Specialist - Telecom & Saas
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Remote Technical Support Expert — Telecom & SaaS
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Senior Software Engineer - RPA & Power Platform (Remote)
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LatAm Medical Doctor for University Partnerships
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Remote HVAC Enrollment Specialist
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Remote Part-Time Frontline Support Specialist — Growth
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AI Training Accountant - Remote & Freelance
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Remote Virtual Assistant — Flexible Growth & Leadership Potential
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Remote Localization Project Manager (Mexico)
Avantpage, Inc.
Hvac Sales Development Representative
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Archicad Interior Documentation Expert — Remote & Flexible
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Remote Finance Expert for AI Training (US GAAP)
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Remote Frontline Support Specialist - Part Time
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Remote Technical Support Specialist - Telecom & Saas
Job summary
A leading communications platform is seeking a Technical Support Specialist to provide expert assistance to global customers. This remote role will require multitasking in a dynamic environment, offering exceptional customer service, and training staff on technical issues. Candidates must possess a relevant background in technical support and demonstrate strong problem-solving skills while being part of a diverse team dedicated to customer satisfaction and growth.
Qualifications
- Experience in technical support roles.
- Ability to handle escalated customer cases effectively.
- Experience collaborating in a team-focused environment.
Responsibilities
- Provide expert assistance to global customers.
- Handle escalated cases and train team members.
- Improve support processes and enhance customer satisfaction.
Skills
A leading communications platform is seeking a Technical Support Specialist to provide expert assistance to global customers.
You will handle escalated cases, train staff on technical issues, and improve support processes.
This remote role involves multitasking in a dynamic environment, providing exceptional customer service, and collaborating with various teams to enhance product offerings.
Candidates should have a relevant background in technical support and strong problem-solving skills.
Join a diverse team committed to customer satisfaction and continual growth.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.