Remote Frontline Support Specialist - Part Time

Deliverect; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A technology company in Mexico is seeking a Frontline Support Specialist for a part-time role. This position involves troubleshooting customer issues via various channels, ensuring effective communication, and occasionally working on weekends and holidays. Ideal candidates should possess strong communication skills, ownership, and adaptability to provide outstanding customer service. You will join a rapidly scaling team with growth opportunities and regionally tailored benefits.

Servicios

Growth opportunities

Regionally tailored benefits

Formación

• Demonstrate strong communication skills to troubleshoot effectively.
• Adapt to various channels for customer support.
• Show ownership in handling customer issues.

Responsabilidades

• Troubleshoot customer issues via various channels.
• Handle support requests with effective communication.
• Occasionally work weekends and holidays.

Conocimientos

Strong communication skills

Adaptability

Ownership

Descripción del empleo

A technology company based in Mexico City is seeking a Frontline Support Specialist to troubleshoot customer issues via various channels.

This part‑time role requires handling support requests, ensuring effective communication, and occasionally working weekends and holidays.

Ideal candidates will demonstrate ownership, strong communication skills, and adaptability to provide outstanding customer service.

Enjoy growth opportunities and regionally tailored benefits as part of a rapidly scaling team.