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Resumo da oferta
A leading energy solutions provider seeks a motivated professional for a hybrid role in Mexico City, focusing on delivering service and warranty for energy storage equipment. The ideal candidate must be bilingual in English and Spanish, hold a Bachelor's degree in a technical field, and have proficiency in SAP and Microsoft Office. Responsibilities include managing service delivery and ensuring customer satisfaction while collaborating with various teams. Competitive salary and benefits offered.
Qualificações
- Candidate must have a Bachelor's of Science in Technical area or equivalent.
- Must be Bilingual in English and Spanish.
- Must be a commutable distance to the Mexico City office.
Responsabilidades
- Ensure delivery of contracts according to warranty.
- Plan and manage Field Service operations.
- Secure quality of claim resolution process.
- Support customer issue resolution.
- Achieve targets for Customer Satisfaction.
- Monitor and engage in agreement management activities.
Conhecimentos
Formação académica
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.