Scheduling Coordinator

Human Quality.; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A healthcare services provider in Monterrey is seeking a Scheduling Coordinator to manage staffing and scheduling for therapists. The ideal candidate is bilingual (English-Spanish), has strong organizational skills, and experience in administrative tasks. This role involves collaboration with multiple teams to ensure efficient service delivery. Competitive compensation offered.

Formación

• Minimum 1 year of staffing and scheduling experience.
• Friendly, approachable, and highly organized.

Responsabilidades

• Coordinate staffing and scheduling of therapists.
• Generate reports on scheduling status.
• Utilize scheduling software for managing schedules.
• Track staff and client cancellations.
• Support program development.

Conocimientos

Customer service and administrative experience

Bilingual (English-Spanish)

Strong interpersonal and communication skills

Proficient in Google Suite tools

Educación

High School Diploma

Descripción del empleo

Overview

As a Scheduling Coordinator, you will collaborate closely with the Clinical Team and Chief Operating Officer to coordinate staffing and scheduling of the services, as well as perform a variety of administrative tasks. This position requires excellent organizational and communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Work collaboratively with Human Resources and the Clinical Team to coordinate staffing and scheduling of therapists with clients.
• Generate flexible reports on scheduling status of cases and contract fulfillment.
• Utilize scheduling software to manage client and staff schedules.
• Track and manage staff and client cancellations, and coordinate coverage or make-up sessions.
• Arrange field training for new therapists.
• Support program development.
• Provide support to the Scheduling Team (data entry, phone calls, sending emails, filing, etc.).
• Process and submit claims and billing data to insurance providers and funding sources.
• Perform other duties and responsibilities as assigned.

Requirements

• Customer service and administrative experience.
• Minimum 1 year of staffing and scheduling experience.
• Bilingual (English-Spanish)
• Strong interpersonal and communication skills.
• Friendly, approachable, and highly organized.
• Proficient in Google Suite tools (Docs, Spreadsheets, Slides, Mail, Calendar, Voice, Meets, and Search).
• -Requerimientos- Educación mínima: Educación media superior -Bachillerato General
• Menos de 1 año de experiencia
• Idiomas: Inglés