Technical Service Business Partner Packaging

AkzoNobel; García; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading coatings company in Mexico is seeking a Technical Service Business Partner to enhance customer relationships and deliver technical excellence. The candidate should possess a degree or equivalent experience in Field Service/Sales, with a strong background in B2B coatings and a willingness to travel up to 75%. This role offers significant autonomy and the opportunity for professional growth in an innovative environment.

Servicios

Opportunity to join a global company recognized for innovation

High autonomy and impact on strategic customers

Continuous professional growth in an international environment

Formación

• Bachelor's degree preferred or 5+ years of experience in Field Service / Sales / Metal Coatings.
• Proficiency in MS Office, CRM Systems, and SAP.
• Solid experience in B2B coatings sales/service.
• Knowledge of Lean Manufacturing processes.
• Willingness to travel up to 75%.

Responsabilidades

• Be the main customer contact, ensuring satisfaction.
• Implement operational improvements and deliver training.
• Solve technical issues across multiple product groups.
• Collaborate with Sales, Marketing and RD&I.
• Identify new business opportunities through customer insights.

Conocimientos

Customer relationship management

Operational improvements

Technical issue solving

B2B coatings sales/service

Lean Manufacturing processes

MS Office proficiency

CRM Systems proficiency

Business conversational English

Educación

Bachelor's degree or 5+ years experience

Herramientas

SAP

Descripción del empleo

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

Location: Mazatlán, Sinaloa, Mexico | Travel: 75%

At AkzoNobel, we are looking for a Technical Service Business Partner to build strong customer relationships and deliver on-site technical excellence.

Responsibilities

• Be the main customer contact, ensuring satisfaction and long-term success.
• Implement operational improvements, optimize processes, and deliver training.
• Solve technical issues across multiple product groups.
• Collaborate with Sales, Marketing and RD&I on joint projects and initiatives.
• Identify and develop new business opportunities through customer insights.
• Support sales teams with market intelligence, competitor analysis, and growth strategies.

Qualifications

• Bachelor’s degree preferred; or 5+ years of experience in Field Service / Sales / Metal Coatings.
• Proficiency in MS Office, CRM Systems, SAP.
• Solid experience in B2B coatings sales/service.
• Knowledge of Lean Manufacturing processes.
• Willingness to travel up to 75%.
• Business conversational English proficiency.
• Based in Mazatlán, Sinaloa, Mexico.

Benefits

• Opportunity to join a global company recognized for innovation.
• A role with high autonomy and direct impact on strategic customers.
• Continuous professional growth in an international environment.

Ready to take the next step in your career and make an impact in the coatings industry?

Apply now and be part of AkzoNobel!

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.