Technical Account Manager

Yuno; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A fintech company is seeking a Technical Account Manager to lead discussions on technical strategies and provide customer advocacy. The ideal candidate has at least 2 years in a similar role, strong knowledge of APIs, and proficiency in web technologies. This position offers competitive compensation, the flexibility of remote work, and various employee benefits, including a home office bonus and health plan.

Servicios

Competitive compensation

Remote work

Home office bonus

Work equipment

Stock options

Health Plan

Flexible days off

Growth courses

Formación

• Minimum 2 years in a technical account manager role.
• Strong understanding of RESTful APIs and web services.
• Proficiency in web fundamentals and at least one server-side language.
• Exposure to server and database technologies.
• Fluency in English.

Responsabilidades

• Lead discussions on technical and product strategy.
• Develop close relationships with customers for operational needs.
• Provide advocacy and strategic technical guidance.
• Collaborate with Product and Development teams.
• Monitor product integrations for success.

Conocimientos

RESTful APIs

SOAP

JSON

XML

HTML

CSS

JavaScript

Golang

Python

Node.js

MySQL

PostgreSQL

MongoDB

English Fluency

Herramientas

Postman

SoapUI

Swagger

Descripción del empleo

Remote, LATAM, Full Time, Individual Contributor, 2 years of experience

Who We Are

Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries, Yuno has built a high-performance payment orchestrator. Our technology gives companies access to top payment capabilities, allowing them to engage customers confidently and manage global business operations seamlessly.

Shape your future with Yuno!

We are orchestrating the best high-performing team! If you are a Technical Account Manager ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions. At Yuno, every role impacts the payment revolution.

How Yuno will challenge you

• Leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.
• Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products.
• Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health.
• Collaborating with Product and Development teams to customize specific products for customers.
• Monitoring the progress of product integrations and ramp‑ups to ensure their success.

Minimum Qualifications

• Minimum 2 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry.
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger).
• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks). Expertise in at least one of the server‑side languages (Golang, Python, Node.js, others…)
• Exposure to some of the server and database technologies (Apache, Nginx, IIS, MySQL, Oracle, PostgreSQL, MongoDB, etc.).
• Fluency in English.

Preferred Qualifications

• Experience with a ticketing system is a plus.
• Excellent analytical, technical, problem‑solving, and project management skills.
• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously.

What Yuno offers you

• Competitive compensation
• Remote work – You can work from anywhere!
• Home office bonus – We offer a one time allowance to help you create your ideal home office.
• Work equipment
• Stock options
• Health Plan, no matter where you are
• Flexible days off
• Language, professional and personal growth courses