Sr. Salesforce Developer

Concentrix; A distancia; MXN 1,428,000 - 1,964,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Senior Salesforce Developer to design, build, and deliver scalable Salesforce solutions. The role requires extensive expertise in Salesforce development, particularly with Apex and Lightning Web Components, and should include collaboration with stakeholders. Ideal candidates will have experience with Service Cloud and be comfortable with AI-driven automation. This is a full-time remote position based in Mexico.

Formación

• 5+ years of hands-on experience working on Salesforce platforms.
• Demonstrated experience supporting Service Cloud implementations.
• Strong experience developing with Apex, LWC, SOQL, unit testing.

Responsabilidades

• Design, develop, and customize Salesforce solutions using Apex, LWC, and Flows.
• Implement and support Agentforce and intelligent automation use cases.
• Collaborate closely with clients, product owners, and Agile teams.

Conocimientos

Apex

Lightning Web Components (LWC)

Service Cloud

REST/SOAP APIs

Agile/Scrum

HTML5

JavaScript

CSS

Educación

Salesforce Platform Developer II (PDII)

Salesforce Platform Developer I

Descripción del empleo

Sr. Salesforce Developer

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The Senior Salesforce Developer is responsible for designing, building, and delivering scalable Salesforce solutions, including AI‑enabled and Agentforce‑driven use cases, across enterprise CRM environments. This role requires deep hands‑on expertise in Salesforce development, integrations, and Service Cloud, as well as the ability to collaborate with stakeholders, mentor junior developers, and operate within Agile delivery models.

The ideal candidate brings strong experience with Apex, Lightning Web Components (LWC), Flows, and integrations, and is comfortable contributing to Agentforce and AI‑powered automation initiatives while maintaining Salesforce best practices and delivery excellence.

RESPONSIBILITIES

• Design, develop, and customize Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows, including AI‑enabled and Agentforce‑supported workflows.
• Implement and support Agentforce and intelligent automation use cases, particularly within Service Cloud and digital engagement scenarios.
• Integrate Salesforce with external systems using REST/SOAP APIs, middleware (e.g., MuleSoft), and ETL tools.
• Participate inmerz design, configuration, testing, deployment, and post‑go‑live support.
• Support testing cycles, deployments, and production issue resolution, including bug fixes and performance optimizations.
• Create and maintain technical documentation, solution designs, and training materials.
• Conduct code reviews, enforce Salesforce development best practices, and ensure solution scalability and security.
• Mentor junior and mid‑level developers, providing technical guidance, feedback, and task delegation.
• Collaborate closely with clients, product owners, architects, and Agile teams to gather requirements and communicate progress.
• Participate in Agile/Scrum ceremonies, including sprint planning, stand‑ups, demos, and retrospectives.
• Support pre‑sales and solutioning efforts when required, providing high‑level estimations and technical input.
• Proactively contribute to continuous improvement initiatives across application design, delivery processes, and practice development.

QUALIFICATIONS

• 5+ years of hands‑on experience working on Salesforce platforms.
• Strong experience developing with Apex, LWC, SOQL, unit testing, and the Force.com platform.
• Demonstrated experience supporting Service Cloud implementations, including case management, automation, and digital channels.
• Experience implementing or supporting Agentforce, AI‑powered automation, or intelligent agent use cases within Salesforce environments.
• Solid experience with complex integrations, object‑oriented design patterns, and relational databases.
• Proficiency in web technologies (HTML5, JavaScript, CSS) and web services (REST, SOAP, JSON, XML).
• Experience working in Agile/Scrum delivery models.
• Strong organizational, verbal, and written communication skills.
• Advanced English proficiency (written and spoken).

CERTIFICATIONS

• Salesforce Platform Developer II (PDII) – Required
• Salesforce Platform Developer I – Required
• Salesforce Service Cloud Consultant – Preferred
• Salesforce AI / Agentforce‑related certifications – Preferred

Location: MEX Work-at-Home

Language Requirements:

Time Type: Full time

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