Senior Site Reliability Engineer (Remote, Mexico)

Opentable; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

Una empresa líder en tecnología busca un Ingeniero de Confiabilidad de Sitios Senior para unirse a su equipo en Monterrey, Nuevo León. Este rol implica diseñar y mantener sistemas de observabilidad en sus centros de datos. Ideal para un experto en DevOps que desee trabajar en un entorno colaborativo. Ofrecen un paquete de beneficios competitivo, incluyendo seguro social y días de vacaciones, además de un compromiso con la diversidad y la inclusión.

Servicios

Seguro Social Mexicano (IMSS)

Bonificación navideña - 30 días

Vacaciones - 20 días al año

Prima vacacional - 25%

Licencia parental

Licencia por duelo - 3 días

Licencia por matrimonio - 3 días

Bonos

Seguro dental y de vida

Seguro médico mayor

Formación

• Experiencia en un rol de DevOps o similar.
• Licenciatura o formación equivalente en un campo relevante.
• Buen nivel de comunicación verbal y habilidades de documentación.

Responsabilidades

• Diseñar, implementar y mantener sistemas de observabilidad.
• Responsable del tiempo de actividad de sistemas de logs y métricas.
• Colaborar con equipos de ingeniería y liderazgo de productos para definir prioridades.
• Participar en una rotación de guardia cada 12 horas.

Conocimientos

DevOps

Automatización

DNS

TCP/IP

Administración de Servidores Linux

Docker

Kubernetes

Python

Ruby

Golang

Elasticsearch

Prometheus

Terraform

Ansible

Herramientas

Elastic Stack

Puppet

Chef

Pulumi

Descripción del empleo

Senior Site Reliability Engineer (Remote, Mexico) Opentable•Monterrey, Nuevo León, México

Descripción del trabajo

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality.
We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it.
You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture.
You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

In this role, you will

• Design, implement, and maintain multiple observability systems in OpenTable's on-prem data centers.
• Be responsible for the uptime of logging and metric systems that hold hundreds of Terabytes worth of data, across multiple regions.
• Be customer-focused, and help OpenTable's global engineering teams get the most value out of our metrics and logs.
• Be required to context switch between different systems when troubleshooting.
• Communicate with peers around the world in different time zones over Zoom and Slack.
• Collaborate with engineering and product leadership to define priorities and set delivery goals.
• Be a member of a 12-hour On-call rotation that swaps out weekly.
• You will be encouraged to automate, to reduce the number of emergency calls.
• Good verbal communication and written documentation skills.
• Proven experience in a DevOps role or related.
• Excitement to learn new technologies and stacks.
• Solid understanding of DNS, TCP/IP, Linux Server Administration (CentOS, RHEL, or Ubuntu), and shell scripting (Bash, Zshell).
• Experience supporting services across VMs, Docker Containers, and Kubernetes.
• Experience with coding in a programming language such as Python, Ruby, or Golang.
• An understanding of how to use vendor-provided REST APIs to automate tasks.
• Experience using configuration management tools such as Puppet, Chef, or Ansible.
• Automation tools experience such as Terraform, or Pulumi is desirable.
• 1‑3+ years experience with Elastic Stack (Elasticsearch, Logstash, Kibana), or with metrics backends such as Prometheus, Graphite, and VictoriaMetrics.

Benefits

• OpenTable provides Mexican Social Security (IMSS)
• Christmas Bonus - 30 days
• Paid Time Off - 20 days a year
• Vacation Premium - 25%
• Parental leave
• Bereavement Leave - 3 days
• Marriage leave - 3 days
• Bonuses
• Dental Insurance & Life Insurance
• Major Medical Insurance

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming.
Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners.
Representation matters.