Senior Production Project Manager

ICP; Ciudad de México; Híbrido; MXN 909,000 - 1,273,000; Jornada completa

Descripción de la vacante

A global content operations leader is seeking a Project Manager to oversee high-profile omni-channel campaigns in Mexico City. The role requires client-facing expertise and experience in managing cross-media project lifecycles, including digital, video, print, and out-of-home elements. Candidates should have strong communication skills, a proactive attitude, and the ability to multi-task effectively. You will lead global campaigns, manage stakeholder expectations, and deliver high-quality creative work across various platforms. This position also offers the opportunity for a hybrid work schedule and competitive benefits.

Servicios

Hybrid working arrangements

Generous paid time off

Competitive medical, dental, and vision benefits

Mental health support

Formación

• Strong background in Digital, Video, Print, and OOH campaigns.
• Experience delivering high-volume, fast turnaround international campaigns.
• Excellent English communication skills, written and verbal.

Responsabilidades

• Lead the management of global omni-channel campaigns.
• Manage estimates, briefs, and project delivery.
• Ensure accuracy and timeliness of creative work.
• Brief internal studios and manage schedules.
• Communicate and resolve feedback effectively.
• Manage production for multiple languages and countries.

Conocimientos

Client relationship management

Multi-tasking

Attention to detail

Strong communication skills

Problem-solving

Herramientas

PowerPoint

Excel

Word

Project Management tools

Descripción del empleo

About ICP

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world‑class solutions that drive exceptional business outcomes.

Who We Are

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half‑day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring the Confidence

Are you a relationship‑focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

The Role

This is a client facing role and requires the ability to manage the client’s needs through the whole project life cycle of high‑profile, high‑volume, fast turnaround omni‑channel campaigns. The person we are seeking will need excellent English and have experience of working on cross media campaigns including digital, video, print & OOH. The Project Manager will oversee multiple brands simultaneously, engaging with stakeholders at various levels.

Key Responsibilities

• Lead the end‑to‑end management of global omni‑channel campaigns, ensuring seamless localization and adaptation through to delivery.
• Manage all relevant aspects of receiving and deciphering client media plans, creating estimates, briefing resource (internal and external) through to final delivery (delivery platforms, media agencies, ftp, box)
• Lead the completeness, accuracy, and timeliness of creative, clearly communicating and resolving issues that may arise.
• Brief our internal studios on project requirements and ensure schedules are adhered to; provide clear and concise planning and communication to all involved teams & stakeholders.
• Ensure all creative work is built to spec and adheres to brand guidelines.
• Anticipate, obtain, and communicate feedback and work with internal teams to adjust/respond to feedback.
• Experience managing production and assets for multiple languages and countries.
• Strong attention to detail and ability to multi‑task projects, priorities, schedules, and deliverables.
• Proven success building solid client/partner relationships and managing stakeholder expectations.
• Client brief, cross‑agency meetings, coordination, estimates, budget tracking, reconciliations and invoices
• Keeping internal project management systems and WIP trackers up to date.
• Regular financial reporting to the Senior Production Director North America, and Global Head of Content Studios.
• Encouraging business growth by spotting opportunities and supporting with upselling our services.

About You

• You are ideally coming from a creative and/or production agency and have a strong background in Digital, Video, Print and OOH.
• You are experienced in delivering high-volume, fast turnaround campaigns for international brands, focused on localization.
• You are confident in challenging assumptions, and you can clearly articulate solutions. You have a can‑do attitude and excellent communication and leadership skills, and you are comfortable in showing them adopting this approach with all clients, partners, and your colleagues.
• You pride yourself on your attention to detail and you are a proactive problem solver.
• You are commercially minded and pro‑actively seek opportunities to present ideas and solutions to clients to expand the breadth of the given brief and or identify additional service opportunities.

General

• Must have excellent English, both written and verbal, with the ability to communicate effectively with global colleagues, international clients and stakeholders.
• Strong skills in PowerPoint, Excel, Word.
• Experience with Project Management technology/tools (such as Frame, Airtable, Smartsheets, Slack, Teams, Asana) is very welcome.
• Good presentation skills.
• Strong team player.
• Excellent communication skills.
• Able to multi-task and show enthusiasm for all aspects of the role.
• Willing to work with a variety of industry disciplines.