SAP Basis Junior

Syntax México; A distancia; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Junior SAP TMS Maintenance and Monitoring Engineer to join its team. This role involves ensuring stable SAP system operations and includes tasks such as monitoring systems and collaborating with teams on performance issues. The ideal candidate should have hands-on experience with SAP Basis, knowledge of operating systems, and good problem-solving abilities. This position offers professional growth opportunities, including exposure to cloud technologies and requires participation in a shift rotation for operational support.

Servicios

Professional growth opportunities

Training in cloud technologies

Collaborative team environment

Formación

• Experience with SAP Basis administration and monitoring.
• Solid understanding of performance monitoring and troubleshooting.
• Intermediate–Advanced English for documentation.

Responsabilidades

• Perform daily TMS maintenance and monitoring activities.
• Monitor SAP system performance and transport queues.
• Collaborate with application and infrastructure teams.

Conocimientos

SAP Basis administration

Linux

Windows Server

Database knowledge (HANA, Oracle, SQL Server)

Analytical skills

Problem-solving skills

Communication skills

Educación

Bachelor’s degree in Computer Science

Herramientas

AWS

Azure

OCI

Descripción del empleo

Overview

Job Description – SAP TMS Maintenance and Monitoring Engineer Junior

Department: SAP TMS / SAP Basis Run Team

Location: Remote

Employment Type: Full‑time / Permanent

Shift

Position Summary

The SAP TMS Maintenance and Monitoring Engineer will be part of the team formerly known as the SAP Basis Run Team, responsible for ensuring the stability, performance, and availability of SAP landscapes. This role focuses on monitoring, maintaining, and supporting SAP Transport Management System (TMS) and all underlying technical components.

Candidates with SAP Basis experience are preferred. However, individuals without formal SAP Basis background may also be considered if they demonstrate solid proficiency in Linux, Windows, and database technologies (HANA, Oracle, Sybase, SQL Server, and/or DB2).

Responsibilities

• Perform daily TMS maintenance and monitoring activities to ensure stable and consistent SAP system operations.
• Monitor SAP system performance, transport queues, system logs, alerts, and workload distribution.
• Execute and troubleshoot transport requests, system changes, and environment updates.
• Collaborate with SAP Basis administrators in managing system copies, refreshes, kernel updates, and patching activities.
• Maintain system health through proactive monitoring and timely resolution of incidents or performance issues.
• Escalate critical issues to senior engineers and support teams as required.
• Work closely with application teams, security teams, and infrastructure teams to ensure smooth SAP landscape operations.
• Document technical procedures, incident resolutions, and operational standards.
• Support continuous improvement initiatives for automation, monitoring enhancements, and process optimization.
• Participate in on‑call rotations (if applicable).

Requirements

Technical Skills

Preferable :

• Hands-on experience with SAP Basis (administration, monitoring, and troubleshooting).
• Knowledge of SAP TMS architecture, transport routes, client strategies, and import / export mechanisms.

Alternatively (if no SAP Basis experience) :

• Strong proficiency in at least one operating system:
• Linux (preferred)
• Windows Server
• Knowledge of database systems:
• SAP HANA
• Oracle
• Sybase
• SQL Server
• DB2
• Solid understanding of systems administration, performance monitoring, and troubleshooting.

General Requirements

• Bachelor’s degree in Computer Science, Systems Engineering, IT, or related field.
• Ability to work in a structured, process-oriented, and SLA-driven environment.
• Strong analytical and problem-solving skills.
• Good communication skills and ability to collaborate with global teams.
• English: Intermediate–Advanced (required for documentation and communication).

Preferred Qualifications

• Experience working in large SAP landscapes (ECC, S / 4HANA).
• Familiarity with SAP Solution Manager, SAP Cloud ALM, or monitoring tools.
• Basic scripting knowledge (Bash, PowerShell, Python).
• Understanding of ITIL processes (Incident, Change, Problem Management).

Shift Rotation Requirement (Mandatory)

• Participation in a structured shift‑rotation schedule to provide 24 / 7 operational support.
• Shifts may include :
• Morning
• Afternoon
• Night
• Weekend rotation (as required)
• Flexibility to adjust to global time zones based on team

What We Offer

• Opportunity to work with global SAP environments and advanced enterprise systems.
• Professional growth into SAP Basis, SAP HANA administration, or senior TMS operations.
• Training and exposure to cloud technologies (AWS, Azure, OCI).
• Collaborative and supportive team environment.