Sales And Commercial Director (Retail / Hospitality)

Hooman; Xico; Presencial; MXN 1,000,000 - 1,500,000; Jornada completa

Descripción de la vacante

A hospitality group in Mexico is seeking a passionate Commercial Director to lead revenue strategies and oversee sales across various venues. The successful candidate will have at least 5 years of relevant experience, a strong sales background, and the ability to manage a team while implementing effective sales goals and partnerships. This role will also focus on customer experience and operational excellence while promoting American culture. A bilingual communicator with strong emotional intelligence is preferred.

Formación

• 5+ years of experience in a similar role in Sales and Commercial.
• 8+ years in an account position with a strong sales background.
• Strong management experience managing sales teams in a medium to large company.

Responsabilidades

• Manage a sales team to provide world-class experiences.
• Implement loyalty programs and sales goals.
• Create a CRM from scratch and interface with marketing.

Conocimientos

Sales management

Relationship development

Negotiation skills

Presentation skills

Bilingual (English and Spanish)

Educación

Graduation in Marketing, Administration or related

Master's degree (plus)

Herramientas

MS Office Suite

CRM systems

Descripción del empleo

Since this Hospitality Group has been offering an authentic American cultural experience in Mexico City with different brands. The soul of our company is our people - we are surrounded by visionaries with a passion for disrupting the norm and changing paradigms to achieve the impossible.

We are looking for an innovative, passionate, strategic and successful Commercial Director to increase revenue growth and expansion.

This position reports to the CEO and will drive revenue strategies across all our verticals.

You will oversee driving sales in all our stores, develop strategies to drive profit in our private and public events, design new products and services to add to our offerings, build a growth plan, interface with our various partners to raise revenue, and manage a team to meet our ambitious sales targets. In this position you will be a decision-maker who can make a direct impact on the future of the company.

Requirements

• Graduation in Marketing, Administration or related, Master degree is a plus
• 5 years of experience at least in a similar role and in both areas (Sales and Commercial)
• Experience in Retail Industries, Hospitality or related
• Fluent Business English
• Proficient skills in the MS Office Suite

Qualifications

• Strong management experience with at least 5 years of directing sales teams and full responsibility for leading revenue growth in a medium or large company.
• You are not just a leader but a coach and mentor and spread the company culture within your team.
• Strong sales background including 8+ years in an account position.
• You are familiar with sales pipelines, new client acquisition, and management structure to close business to meet ambitious targets.
• Strengths in relationship development / management, teaming across functions, deal making and negotiations.
• A strong self-starter who can work independently to develop new areas with the ability to work in a dynamic, sometimes ambiguous environment.
• You are a great presenter. You can walk in the room and capture people's attention.
• You love the Pinche Gringo story and can share it in a way that excites others.
• You deeply understand how business financials work, pore over spreadsheets, and devise strategies for sustaining profitable growth.
• You analyze the market and think beyond the short-term.
• You understand the customer journey, are passionate about their experience, and love to spend time getting your hands dirty to understand the retail / restaurant business.
• You work for a company that promotes American culture.
• You are a strong communicator in both English and Spanish to interface between two countries & cultures.
• Our company works with the highest standards of integrity, ethics, and accountancy. You love this and practice this every day to garner trust with your colleagues.
• You are mature and have high emotional intelligence to take and deliver feedback well.

Responsibilities

• Manage a sales team to provide world-class experiences in our venues to drive revenue and repeat visits from our loyal customers.
• Implement loyalty programs and sales goals in a restaurant environment.
• Manage and structure a sales team to build sales pipelines and seek new opportunities for our venue.
• This includes catering, private corporate events, finding new talented artists to perform at our venues, and our signature events.
• Create a CRM from scratch and interface with the marketing team for promotions.
• Create and develop partnerships with various 3rd party partners and corporate sponsors to grow revenue in our various verticals.
• Analyze potential business opportunities and create expansion plans to target new and existing markets with unique and different offerings.
• Create and execute strategic budgets.