SaaS Operations Analyst I - Growth & Efficiency

Bigcommerce; A distancia; MXN 1,002,000 - 1,367,000; Jornada completa

Descripción de la vacante

A leading eCommerce platform is seeking an experienced Business Operations professional to enhance process efficiencies and support revenue growth through strategic analyses and customer engagement. Ideal candidates will have over three years of experience, preferably in a SaaS setting, and a solid understanding of operations within finance. The position also demands familiarity with tools like Salesforce and Zuora, along with a Bachelor's degree. Join us in our mission to redefine the e-commerce landscape with your operational expertise.

Formación

• 3+ years professional experience including 2+ years in operations.
• Proven track record using expertise to improve efficiency.
• Familiarity with end-to-end process design and project management.

Responsabilidades

• Conduct business analyses and build efficient processes.
• Research workflows to improve procedures within Finance Operations.
• Engage with customers on contract-related questions.

Conocimientos

Business Operations

Operations expertise

Data analysis

SaaS familiarity

Agile workflows

Educación

Bachelor's degree or equivalent work experience

Herramientas

Salesforce

Zuora

Impartner

Marketo

Descripción del empleo

A leading eCommerce platform is seeking an experienced Business Operations professional to enhance process efficiencies and support revenue growth through strategic analyses and customer engagement. Ideal candidates will have over three years of experience, preferably in a SaaS setting, and a solid understanding of operations within finance. The position also demands familiarity with tools like Salesforce and Zuora, along with a Bachelor's degree. Join us in our mission to redefine the e-commerce landscape with your operational expertise.