Rpo (Recruitment Process Outsourcing -Remote)

Sophilabs; A distancia; MXN 537,000 - 896,000; Jornada completa

Descripción de la vacante

A promising tech company based in Tijuana seeks a Recruitment Process Outsourcing specialist to lead a team and support clerical duties. Responsibilities include coaching operators, ensuring quality standards, and troubleshooting issues. The ideal candidate has experience leading large teams, a background in HR, and is fluent in English. This position offers flexible remote working hours from Monday to Friday, focusing on technological advancements and team development.

Formación

• Experience leading teams of more than 10 people.
• Comfortable troubleshooting and recommending new technology.
• Ability to prioritize tasks effectively.

Responsabilidades

• Lead a team of operators through coaching and mentoring.
• Ensure commitment to quality, reliability, and security standards.
• Troubleshoot and identify performance issues quickly.
• Comply with metrics and report results.

Conocimientos

Team leadership

HR background

Compensation and salary negotiation

Fluency in English

Exceptional written and verbal communication

Time management

Technology savvy

Descripción del empleo

Typical Day

A RPO (recruitment process outsourcing) supports the talent team with clerical duties.

Responsibilities for this position include, but are not limited to:

• Lead a team of operators through coaching, mentoring, feedback, and hands-on career development
• Ensure an ongoing commitment to industry-leading quality, reliability, and security standards
• Strive for continuous improvement
• Compliance with metrics and reporting of results
• Troubleshoot and identify issues as fast as possible and causes of performance problems using a variety of internal tools
• This role also requires you to be flexible and undertake duties outside of this role specification from time to time, as required

Must have

• Experience leading teams of more than 10 people
• Background in HR
• Knowledge of compensation and salary negotiation

Qualifications

• Fluency in English
• Exceptional written and verbal communication skills
• Time management skills and ability to prioritize
• Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology

Availability to work Remotely Mon - Fri (9 AM / 6 PM)