Remote Trading Support Specialist (English)

SupportYourApp; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global support service provider is seeking a Customer Support Consultant to deliver outstanding service in a remote setting. This role requires fluency in English and at least six months of experience in customer support, with knowledge of trading operations being a plus. Enjoy a flexible schedule and the opportunity to work in an inclusive international environment focused on personal growth and collaboration. Candidates are encouraged to apply promptly.

Servicios

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Compensation in USD

Rewards for referring friends

Formación

• Six+ months of experience in a customer support role.
• At least 1–2 years of trading knowledge or exposure to trading operations.
• Personal computer (minimum 8Gb RAM) with stable internet connection.

Responsabilidades

• Deliver outstanding customer support via chats and emails.
• Build strong and lasting customer relationships.
• Handle sensitive customer data with care and security.

Conocimientos

Fluency in English (minimum C1 level)

Strong analytical thinking and research skills

Positive, proactive and responsible attitude

Experience in customer support

Herramientas

CRM systems expertise

Descripción del empleo

A global support service provider is seeking a Customer Support Consultant to deliver outstanding service in a remote setting. This role requires fluency in English and at least six months of experience in customer support, with knowledge of trading operations being a plus. Enjoy a flexible schedule and the opportunity to work in an inclusive international environment focused on personal growth and collaboration. Candidates are encouraged to apply promptly.