Remote CX Specialist — Fast, Friendly Customer Support

Sagan; A distancia; MXN 637,000 - 912,000; Jornada completa

Descripción de la vacante

A leading trailer company is seeking a Customer Experience Associate to work remotely. This role involves assisting customers by addressing their inquiries efficiently and ensuring high-quality service. The ideal candidate should possess exceptional spoken English skills along with strong organizational abilities. The position offers a competitive salary, a supportive team culture, and an opportunity for growth. Work schedule spans Monday to Friday, with hours from 8:00 AM to 4:00 PM (MST).

Servicios

Competitive salary

Flexible working hours

Supportive team culture

Formación

• Ability to communicate clearly and effectively with customers.
• Strong organizational and multitasking capabilities.
• Empathetic demeanor with excellent customer service skills.

Responsabilidades

• Route calls to the correct individual or department.
• Follow up with customers to ensure all support matters are resolved.
• Maintain accurate records of customer interactions.

Conocimientos

Exceptional spoken English skills

Organizational abilities

Customer service skills

Herramientas

OpenPhone or similar phone systems

Descripción del empleo

A leading trailer company is seeking a Customer Experience Associate to work remotely. This role involves assisting customers by addressing their inquiries efficiently and ensuring high-quality service. The ideal candidate should possess exceptional spoken English skills along with strong organizational abilities. The position offers a competitive salary, a supportive team culture, and an opportunity for growth. Work schedule spans Monday to Friday, with hours from 8:00 AM to 4:00 PM (MST).