Remote Client Relations Specialist - Forex/CFD

FP Markets; Ciudad de México; A distancia; MXN 554,000 - 924,000; Jornada completa

Descripción de la vacante

A regulated trading company is seeking a Client Relations Specialist in Mexico. You will provide top-tier support for clients, assist with account processes, and maintain client relationships. Ideal candidates have experience in client support within the Forex industry, are native Spanish speakers, and possess good communication skills in English. This role offers a fully remote work environment with competitive remuneration.

Servicios

Competitive remuneration

Continuous personal development

Vibrant company life

Formación

• 1–3+ years of experience in client support or account management in the Forex/CFDs industry.
• Understanding of MT4/MT5, cTrader, TradingView platforms.
• Attention to detail in handling client information.

Responsabilidades

• Serve as the primary contact for client inquiries.
• Assist with account opening and KYC verification.
• Build and maintain relationships with clients to improve satisfaction.

Conocimientos

Client support experience

Native Spanish

Communication skills in English

Customer service orientation

Familiarity with trading platforms

Educación

Bachelor's degree in Business, Finance, or related field

Herramientas

CRM systems (e.g., Salesforce, Zendesk)

Descripción del empleo

A regulated trading company is seeking a Client Relations Specialist in Mexico. You will provide top-tier support for clients, assist with account processes, and maintain client relationships. Ideal candidates have experience in client support within the Forex industry, are native Spanish speakers, and possess good communication skills in English. This role offers a fully remote work environment with competitive remuneration.