Property Manager (Remote)

Gc Realty & Development, Llc; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una firma de gestión de propiedades busca un(a) Property Manager que trabaje desde casa. Se requiere al menos 4 años de experiencia en gestión de propiedades residenciales. Las responsabilidades incluyen la comunicación con propietarios, revisión de estados financieros y coordinación con equipos internos. Se valora la capacidad de resolver problemas y manejar conversaciones difíciles con profesionalismo. Ofrecemos un inicio desde $10 por hora en un ambiente de trabajo remoto con un equipo dinámico.

Formación

• Mínimo de 4 años de experiencia directa en gestión de propiedades residenciales.
• Habilidades de comunicación en inglés, tanto verbales como escritas.
• Capacidad para manejar múltiples prioridades sin dejar nada de lado.
• Comodidad al manejar conversaciones difíciles con profesionalismo.
• Fuertes habilidades en resolución de problemas y toma de decisiones.

Responsabilidades

• Servir como el principal punto de contacto para los propietarios de propiedades asignados.
• Responder a correos, llamadas y mensajes de texto de clientes en un plazo de 2 horas.
• Ejecutar comunicación proactiva mensualmente en 14 puntos clave de contacto con el cliente.
• Revisar los estados financieros de la propiedad y explicar las correcciones claramente a los clientes.

Conocimientos

Comunicación verbal y escrita en inglés

Gestión de múltiples prioridades

Manejo de conversaciones difíciles

Resolución de problemas

Adaptabilidad a sistemas de gestión de propiedades

Herramientas

AppFolio

Descripción del empleo

Descripción del trabajo

Join a Team That Owns It and Gets Stuff Done! At GC Realty & Development, client service isn't about putting out fires—it's about preventing them, communicating clearly, and delivering the right solution the first time.

We're not looking for someone who avoids tough conversations or waits to be told what to do. We're looking for a work-from-home Property Manager who takes ownership, moves fast, and knows how to balance urgency with professionalism.

If you thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering a high-quality client experience every single day—this role may be for you.

Role Overview

As a Property Manager, you are the primary point of contact for property owners. You'll manage client communication, coordinate with internal teams, review financials, obtain approvals, and ensure owners feel informed, confident, and cared for. This role requires strong judgment, emotional intelligence, and the ability to stay calm and decisive—even when things get complicated.

This Role Is a Strong Fit If You:

• Take full ownership of your work and follow through without reminders
• Communicate clearly, confidently, and professionally—especially in difficult situations
• Stay calm under pressure and prioritize effectively when everything feels urgent
• Enjoy problem-solving and delivering solutions, not just passing messages
• Believe responsiveness and accountability are non-negotiable
• Can balance empathy with firmness when setting expectations

Key Responsibilities

Client Communication & Experience

• Serve as the primary point of contact for assigned property owners
• Respond to client emails, calls, and texts within 2 hours
• Deliver the GC Realty Experience™ by being proactive, responsive, and solution-oriented
• Conduct quarterly check-in calls and strive for first-call resolution

Proactive Client Management

• Execute proactive monthly communication across 14 key client touchpoints (inspections, delinquency, vacancies, etc.)
• Keep clients informed of issues, next steps, and outcomes before they have to ask
• Coordinate closely with leasing, maintenance, and finance teams to ensure alignment

Financial & Operational Support

• Review property financials and explain ROI, concessions, and statement corrections clearly to clients
• Handle client concessions up to $250 when appropriate
• Obtain owner approvals for work orders, turnovers, and capital items
• Support client collections with professionalism and transparency

Resident & Vacancy Coordination

• Participate in renewal and resident negotiations when needed
• Maintain weekly communication with leasing on vacant units
• Coordinate strategy calls when units sit vacant without applications

Required Qualifications

• At least 4 years of direct, client-facing experience in residential property management (SFH or multifamily)
• Strong verbal and written English communication skills
• Ability to manage multiple priorities without dropping the ball
• Comfort handling difficult conversations with professionalism and empathy
• Strong problem-solving and decision‑making skills
• Tech‑savvy and comfortable working in property management systems

Preferred Qualifications

• 4+ years in client‑facing property management
• Working knowledge of leasing, maintenance, and financial workflows
• Experience reviewing property financials and advising clients
• Familiarity with property management software (AppFolio preferred)
• Proven ability to improve processes or client communication systems

Compensation & Work Environment

• Starting at $10 per hour
• Remote role: work from home with a reliable, distraction‑free setup
• Fast‑paced, supportive team: high accountability, strong systems, and clear expectations
• Growth‑oriented culture: we value learning, feedback, and continuous improvement

About GC Realty & Development

GC Realty & Development is Chicago's premier property management team, specializing in single‑family homes and small multifamily properties. For over 20 years, we've delivered a responsive, systems‑driven approach that gives investors peace of mind and their time back—powered by strong processes, clear communication, and people who truly Own It.

Ready to Apply?

If you're responsive, accountable, and motivated by delivering excellent client experiences— not just checking boxes—we want to hear from you. Apply today and show us how you deliver Better Results.