Product Operations Analyst

PRGX; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A data analytics firm in Mexico City is seeking a Product Analyst to enhance product performance. The candidate will analyze user feedback, create reports, and collaborate with cross-functional teams. Requirements include a bachelor's degree in a quantitative field and 2+ years of relevant experience. Strong communication skills and proficiency in MS Suite are essential. This full-time position emphasizes teamwork and offers opportunities for professional growth.

Formación

• Preferred bachelor’s degree in a quantitative field.
• Proven experience (2+ years) in product analytics or related role.
• Familiarity with agile development methodologies.
• Ability to work collaboratively in a fast-paced environment.

Responsabilidades

• Analyze product feedback and user behavior to identify opportunities for improvement.
• Prepare and deliver reports on user experience findings.
• Collaborate on designing and executing tests to evaluate product changes.
• Work closely with product managers and engineers throughout the product lifecycle.

Conocimientos

Data Analysis

Communication Skills

Detail-oriented

Collaboration

Proficiency in MS Suite

Educación

Bachelor’s degree in a quantitative field

Herramientas

MS Excel

Descripción del empleo

Overview

About PRGX Global, Inc Job Description

Job Title: Product Analyst

Employment Type: Full time

Work Authorization Requirements: Authorized to work in Mexico without sponsorship

Language Requirements: Fluent English

About PRGX

PRGX is the global leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients. For more information about PRGX, visit www.prgx.com.

Job Duties & Responsibilities

The Product Analyst will play an important role in a team of diverse talents. Responsibilities include analyzing data to find ways to make our product better, creating reports, presenting findings to managers, managing projects, getting hands-on experience with the product, running tests, working with different teams, keeping an eye on how things are going, and finding ways to make our work better. We need someone who can effectively collaborate with product managers, business leaders and engineering team and influence product roadmaps to drive customer delight.

• Data Analysis: Conduct analysis of product feedback and user behavior to identify opportunities for improvement. Work hands-on with the software to gather insights and contribute to product direction.

• Reporting and Presentation: Prepare and deliver concise reports on user experience findings to cross-functional teams. Collaborate with team members to present insights effectively to both technical and non-technical stakeholders.

• Testing: Collaborate on designing and executing tests to evaluate the impact of product changes. Analyze test results to inform product development decisions.

• Collaboration with Product Teams: Work closely with product managers, engineers, and UX designers to understand product goals and objectives. Provide analytical support throughout the product development lifecycle.

• Governance Monitoring: Assist in maintaining governance best practices to ensure accuracy, consistency, and reliability in operational frameworks.

• Continuous Improvement: Identify and promote best practices to enhance the effectiveness of the Product Operations team and contribute to product improvement.

Knowledge & Qualifications

• Preferred bachelor’s degree in a quantitative field (Statistics, Mathematics, Computer Science, or related discipline) or related experience.

• Proven experience (2+ years) in product analytics, client success, business analyst, product owner or a related role.

• Familiarity with agile development methodologies and understanding of the product lifecycle.

• Proficiency with tools like MS Suite of tools (Outlook, Excel) willingness to learn new ones.

• Detail-oriented with the ability to prioritize and organize workload to meet deadlines.

• Strong communication skills, both written and verbal.

• Excellent English communication skills - written and verbal.

• Ability to work collaboratively in a fast-paced environment.

• Eagerness to learn and contribute to the success of the team.

Our Commitment to Equal Opportunity

PRGX is an equal opportunity employer. We comply with all applicable local, national, and international laws regarding non-discrimination and equal employment. We do not discriminate based on any legally protected characteristic and are committed to fostering an inclusive, respectful, and equitable workplace. Reasonable accommodations are available for qualified individuals in accordance with local laws and best practices.

Physical Requirements

Ability to sit or stand for extended periods of time, manual dexterity for typing, writing, or using office equipment, visual acuity for reading screens and documents, ability to lift or carry light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication

Data Privacy

Your personal data will be handled in accordance with applicable data protection laws. We only collect information necessary for recruitment and will not share your data without your consent.

Skills & Requirements Qualifications

PRGX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, Protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.