Presentation Specialist

Integreon Managed Solutions; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una firma global de soluciones legales busca un profesional que se encargue de producir solicitudes de PowerPoint y de proporcionar atención al cliente. Se requiere experiencia de al menos un año en PowerPoint y habilidades de comunicación efectiva. Ofrecemos beneficios como salud, visión, dental, 401k y descuentos en matrícula. Se busca alguien que trabaje de manera remota y cumpla con las expectativas definidas en los Acuerdos de Nivel de Servicio.

Servicios

Salud, visión, dental

401k

PTO y descuento en matrícula

Formación

• Al menos un año de experiencia en Microsoft PowerPoint.
• Experiencia en atención al cliente.
• Dominio del inglés es requerido.

Responsabilidades

• Leer y entender instrucciones del cliente y ejecutar su visión.
• Trabajar en solicitudes de PowerPoint y entregar con calidad óptima.
• Identificar oportunidades de clientes para mejorar la relación.
• Resolver problemas de proyectos y comunicar con los clientes.

Conocimientos

Habilidades avanzadas en Microsoft PowerPoint

Habilidades en Excel

Capacidad de comunicación efectiva

Capacidad para multitareas

Educación

High School Diploma o equivalente

Descripción del empleo

Role Summary :

This position will be responsible for producing PowerPoint requests and formatting them based on the client's brand guidelines.

Along with this, this role will require performing customer service tasks for existing users.

Responsibilities and Duties :

• Read and understand instructions received from the client and execute their vision accordingly.
• Work on quick-turn PowerPoint requests and deliver with optimum quality.
• Learn and follow client brand guidelines within PowerPoint slide design.
• Identify customer opportunities and initiatives to enhance Integreon's relationship with clients.
• Troubleshoot problems with projects and communication with customers.
• Accountable for customer communication and issue resolution.
• Use professional and concise communication both internally and externally with regard to project status.
• Accountable for customer expectations and defined Service Level Agreements.

Required Skills & Abilities :

• Ability to demonstrate expert-level skills using Microsoft PowerPoint and Excel.
• Will need to have the ability to operate standard office equipment, including computers, phones, printers and scanning equipment.
• Must multi-task and oversee multiple projects at any given time.
• Demonstrate the ability to perform accurately under time pressure and constraints.
• Maintain client confidentiality while working in a fast-paced, dynamic, and creative organization.
• Communicate effectively with all Associates and clients in a friendly, pleasant and professional manner.

Education & Experience :

• At least 1 year in Microsoft PowerPoint
• Customer Service experience
• High School Diploma or Equivalent
• English proficiency / fluency is required

Benefits :

Health, vision, dental, 401k, PTO and tuition discount

Company Information

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms.

Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient.

Integreon works with corporations and law firms who rely on our team's experience and expertise in documents, administrative, and business services.

With delivery centers on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.

If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.

We are One.

We are On.

Pregunta(s) de postulación :

• Will you be able to attend a workshop and take a PowerPoint assessment at its conclusion?

Experiência :

• Powerpoint : 1 año (Obligatorio)

Idioma :

• English (Obligatorio)

Lugar de trabajo :

Empleo remoto

Fecha de inicio prevista : 21 / 07 / 2025

Tipo de puesto : Tiempo completo

Sueldo : Hasta $13, al mes