People & Culture Manager

FAIRMONT; Ciudad de México; Presencial; MXN 827,000 - 1,103,000; Jornada completa

Descripción de la vacante

A growing hospitality brand in Mexico City seeks a People & Culture Manager to support HR functions including recruitment, compliance, and employee engagement. The ideal candidate should have at least four years of experience in HR, strong communication skills, and be fluent in both English and Spanish. Join a dynamic team committed to creating great hospitality experiences and enjoy a competitive compensation package along with development opportunities.

Servicios

Discounts across Ennismore brands

Opportunities for development

Formación

• At least four years of progressive HR experience in a related industry.
• Thorough knowledge of labor-related laws and regulations.
• Bilingual in Spanish and English.

Responsabilidades

• Support talent acquisition, recruiting, retention, and succession planning.
• Manage the onboarding process and employee engagement initiatives.
• Ensure compliance with local laws and company policies.

Conocimientos

Communication skills

Time management

Organization skills

Business acumen

Creativity

Educación

College Degree in Business or Hospitality

SHRM certification

Herramientas

Opera

Microsoft Word

Excel

Outlook

HRIS systems

Canva

Descripción del empleo

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.

Hyde is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

And now, Hyde is making its big debut in Mexico bringing the music and festival spirit to Mexico City.

Overview

As People & Culture Manager you will support a variety of Human Resources functions. This includes recruitment, labor relations, compliance, accurate and timely completion of documentation, the understanding and enforcement of company policies, assisting with benefits, employee engagement.

Responsibilities

• Partners with the leadership team to understand and execute the organization’s human resources and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to P&C Coordinator/Generalist, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks under delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants; collaborates with departmental managers to understand skills and competencies required for openings.
• Collaborates with department managers to create succession plans.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees and manages employee disciplinary meetings, terminations, and investigations.
• Supports the onboarding process by providing appropriate onboarding documents, welcoming new hires, coordinating first day and necessary training including safety, policies, new hire orientation.
• Maintains Employee Files in electronic and paper form.
• Coordinates and assists in reward and recognition programs.
• Manages termination process, conducts exit interviews.
• Conducts New Hire Orientation training and any other P&C trainings as needed.
• Supports payroll processing and benefit administration.
• Responds to inquiries and requests immediately in an accurate manner with a strong sense of urgency.
• Provides continuous daily support to hotel team members and management team.
• Supports all employee relations items, including but not limited to creating monthly calendars, newsletters, birthday lists, flyers, coordinating and attending employee events, attending pre-shifts and departmental meetings, engaging with team members.
• Answers phone calls, responds to emails and manages the administrative needs of the P&C office.
• Ensures compliance with all required items per local law.
• Leads talent review process.
• Performs other reasonable duties as assigned by the supervisor or manager.
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service.

Qualifications

• College Degree in Business, Hospitality, or Related field preferred. SHRM certification preferred.
• At least three (4) years of progressive Human Resources experience in a hotel or a related industry, preferably in an upscale or lifestyle brand hotel.
• Thorough knowledge of labor-related laws and regulations required.
• Ability to create, implement and monitor hotel and staff goals, strategies and policies.
• Strong business acumen and results driven to support operational and HR goals.
• Ability to make sound business decisions.
• Must have excellent communication, time management and organization skills.
• Must be able to work in a high-paced and dynamic operation.
• Ability to be resourceful, creative, prioritize, delegate and maintain flexibility.
• Ability to train, motivate, evaluate, mentor and direct team members to meet desired ends.
• Excellent computer and system skills, proficient understanding of computer systems such as Opera, Microsoft Word, Excel, Outlook, HRIS systems, Canva, Social Media platforms etc. is strongly preferred. Ability to quickly learn the organization’s HRIS and other HR platforms.
• Ability to spend extended lengths of time viewing a computer screen.
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail and meet tight deadlines.
• Must have excellent communication skills and be able to read, write, speak and understand Spanish and English.
• Knowledge of local labor laws.

Additional Information

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Discounts across the entire Ennismore family of brands.