Partner Programs Operations & Claims Analyst

Bloomcg; A distancia; MXN 550,000 - 918,000; Jornada completa

Descripción de la vacante

A technology consulting firm seeks a full-time consultant based in Latin America to provide operational support to their Microsoft client. Candidates should have 3-5 years of experience managing processes, strong customer service skills, and proficiency in both English and Spanish. This role involves managing Market Development Funds programs and requires excellent organizational and communication skills.

Formación

• 3-5 years of experience in building and managing processes.
• Proficiency in English and Spanish; Portuguese is a plus.
• Passion for customer service and results-driven.

Responsabilidades

• Support and manage operational processes for Market Development Funds Programs.
• Process and track retail programs, offers, and claims.
• Provide high-quality support to key partners.

Conocimientos

Partner management

Customer service

Problem-solving

Organization skills

Communication

Herramientas

Excel

PowerPoint

CRM Dynamics 365

PowerBI

Descripción del empleo

A technology consulting firm seeks a full-time consultant based in Latin America to provide operational support to their Microsoft client. Candidates should have 3-5 years of experience managing processes, strong customer service skills, and proficiency in both English and Spanish. This role involves managing Market Development Funds programs and requires excellent organizational and communication skills.