MX Account Manager

Coyote Logistics; Ciudad de México; Presencial; MXN 720,000 - 1,081,000; Jornada completa

Descripción de la vacante

A leading logistics company in Mexico seeks a professional with experience in transportation sales. The role involves liaising with clients to ensure satisfaction, expanding accounts, and maintaining strong oversight of shipment integrity. Candidates should have a bachelor's degree and experience in sales, along with excellent bilingual communication skills. This position offers various benefits including health insurance and paid time off.

Servicios

Medical, Dental, Vision, and Life Insurance

Mental and Nutritional health resources

Professional growth and development tools

Free access to LinkedIn Learning

15 Paid Time Off days first year

Home office bonus

3 paid Community Service Days annually

Cultural Inclusive Teams

Casual Office dress code

Pet friendly Office

Formación

• Minimum of 1 year of professional experience.
• 1 year of experience in a transportation sales environment is desirable.

Responsabilidades

• Act as a liaison for clients to ensure customer satisfaction.
• Expand customer accounts through relationship development.
• Negotiate rates and identify carriers for shipments.
• Cultivate a book of business for repeatable sales.
• Update tracking and reporting systems accurately.
• Monitor billing for mutually beneficial operations.

Conocimientos

Project management

Time management

Sales goals achievement

Bilingual communication

Understanding of competitor strategies

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as an advocate and liaison for RXO’s top clients and internal stakeholders to ensure overall customer satisfaction in relation to RXO services that support Mexico
• Expand current customer accounts through ongoing relationship development and by meeting and exceeding all service and execution requirements
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, monitoring service and execution standards to meet customer expectations
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

SUPERVISORY RESPONSIBILITIES

• N/A

EDUCATION/EXPERIENCE

• Minimum Required Education: bachelor’s degree or equivalent related work or military experience
• Minimum Required Experience: 1 year of professional experience
• Desired Experience: 1 year of experience in transportation sales environment

CERTIFICATES AND LICENSES

• N/A

JOB RELATED COMPETENCIES

• Excellent project management skills
• Excellent time-management skills
• Proven success meeting sales goals; service and execution goals in previous roles
• Self-motivated work style with effective time management and organizational skills
• Excellent verbal and written communication skills (both Spanish and English); ability to present clean, organized and thorough information appropriate for intended audience
• Ability to understand competitor strategies, products and pricing patterns

DO WELL, BE WELL

• Medical, Dental, Vision, and Life Insurance coverage
• Mental and Nutritional health resources
• Over $2 million invested annuallyin professional growth and development tools
• Free access to LinkedIn Learning to grow in your profession and gain new skills
• 15 Paid Time Off days first year
• Home office bonus
• 3 paid Community Service Days annually
• Employee´s lead Cultural Inclusive Teams
• Casual Office dress code
• Pet friendly Office

IMPORTANT NOTICE TO US APPLICANTS

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.