MSOFTPP_Regions Bank- CRM Developer - CON Mexico

Infosys; Ciudad de México; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global consulting firm is seeking a CRM Developer based in Mexico City to oversee the development and customization of Microsoft Dynamics 365 Customer Engagement solutions. The ideal candidate will have a Bachelor's degree in a related field and proven experience in CRM development, particularly with Dynamics 365. This role emphasizes collaboration, technical problem-solving, and optimization of workflows, offering a dynamic environment for continuous learning and improvement.

Formación

• Proven experience in Microsoft Dynamics 365 Customer Engagement (Sales) development.
• Strong proficiency in C#, .NET, JavaScript, and Dynamics 365 SDK.
• Familiarity with integration techniques (APIs, web services).

Responsabilidades

• Build custom components and solutions using C#, .NET, JavaScript.
• Configure CRM entities, dashboards, and implement integrations.
• Develop workflows using Power Automate and optimize system performance.

Conocimientos

Experience with Microsoft Dynamics 365 Customer Engagement (Sales)

C#

JavaScript

Power Platform

Analytical skills

Problem-solving skills

Educación

Bachelor’s degree in Computer Science, Computer Engineering, or related field

Herramientas

Dynamics 365 SDK

Power Automate

Azure services

Descripción del empleo

Job Description

Location: Mexico (Mexico City) – Secure room requirement 5 days a week. Working on CST time.

Role Overview

As a CRM developer, you will be responsible for overseeing application development, customization, and maintenance of Microsoft Dynamics 365 Customer Engagement (Sales) solutions. This role involves designing, developing, and integrating CRM functionalities, optimizing workflows, and ensuring system performance to support business processes and enhance customer engagement. The position requires collaboration with cross‑functional teams and adherence to best practices in solution architecture and coding standards.

Key Responsibilities

• Design & Development: Build custom components and solutions using C#, .NET, JavaScript, Dynamics 365 SDK, and Power Platform.
• Customization & Integration: Configure CRM entities, dashboards, security roles, and implement integrations with APIs, web services, and Azure Logic Apps.
• Automation & Optimization: Develop workflows using Power Automate, optimize system performance, and apply best practices for scalability.
• Testing & Documentation: Conduct unit/UAT testing, debug issues, maintain version control, and prepare technical documentation and user guides.
• Collaboration & Continuous Improvement: Work with cross‑functional teams, provide post‑deployment support, and stay updated on Dynamics 365 and Power Platform enhancements.

Basic Qualification

• Bachelor’s degree in Computer Science, Computer Engineering, or related field.

Mandatory Skills

• Proven experience in Microsoft Dynamics 365 Customer Engagement (Sales) development.
• Strong proficiency in C#, .NET, JavaScript, and Dynamics 365 SDK.
• Experience with Power Platform (Power Apps, Power Automate) and Dataverse.
• Knowledge of CRM workflows, security roles, and solution management.
• Familiarity with integration techniques (APIs, web services, SSIS).
• Strong communication, analytical, and problem‑solving skills.

Preferred Skills

• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate or Developer Associate.
• Experience with Azure services and DevOps pipelines.
• Excellent collaboration abilities and agile methodology experience.

Other Requirements

• Integrate Power Apps with other Microsoft 365 services and third‑party applications.
• Ensure data accuracy and integrity within Power Apps and Microsoft Dataverse.
• Flexibility to work in shift or extended hours if needed (9am‑5pm, 3 pm‑11 pm MXT).
• Self‑motivated, proactive, and a strong team player.

EEO/About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.

Work Location

Mexico City

Country

Mexico

State / Region / Province

Mexico

Company

Infosys Mexico

Interest Group

Infy Mexico

Domain

Finance

Skillset

Technology|Cloud Platform|Dynamics 365 CRM, Technology|Cloud Platform|Power Platform

Role Designation

2015BCONSL Consultant