Merchant Experience Lead: Onboarding & Activation Strategy

DoorDash Mexico; Ciudad de México; Presencial; MXN 50,000 - 70,000; Jornada completa

Descripción de la vacante

A leading delivery service provider in Mexico City seeks a Merchant Enablement Manager to lead the Onboarding & Activations team. The role involves driving operational improvements, mentoring team members, and setting strategic objectives. Ideal candidates will have at least 5 years of people management experience, proficiency in Salesforce and Google Sheets, and a passion for enhancing the merchant experience. Join us to impact merchant success and lead initiatives in a dynamic environment.

Servicios

Leadership development opportunities

Dynamic work environment

Cross-functional collaboration

Formación

• Minimum of 5 years of people management experience.
• Proven experience in setting and achieving team objectives.

Responsabilidades

• Lead the merchant onboarding & activations team.
• Define and set team OKRs, KPIs, and goals.
• Conduct weekly 1:1 meetings with Supervisors.

Conocimientos

Team leadership

Strategic planning

Project management

Data analytics

Collaboration

Herramientas

Salesforce

Google Sheets

Descripción del empleo

A leading delivery service provider in Mexico City seeks a Merchant Enablement Manager to lead the Onboarding & Activations team. The role involves driving operational improvements, mentoring team members, and setting strategic objectives. Ideal candidates will have at least 5 years of people management experience, proficiency in Salesforce and Google Sheets, and a passion for enhancing the merchant experience. Join us to impact merchant success and lead initiatives in a dynamic environment.