Maintenance Team Leader

Evernest; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading property management company is seeking a Property Maintenance Team Lead to redefine operations and drive results in a fully remote role. You will manage field technicians and oversee maintenance processes in a growing market. The ideal candidate has strong leadership experience, an understanding of maintenance workflows, and a collaborative approach to inspire teams. This role offers competitive pay and promotes continuous professional growth within an innovative culture.

Servicios

Fully remote work

Continuous development sessions

Paid Time Off (PTO)

Christmas Bonus

Incentive Compensation

Formación

• Proven leadership experience managing field teams or technicians in maintenance, construction, or property services.
• Strong understanding of maintenance workflows, vendor management, and margin control.
• A collaborative leadership style that inspires others to perform at a high level.

Responsabilidades

• Lead and develop a team of field techs, vendor partners, and coordinators across multiple markets.
• Own and improve key performance indicators (KPIs).
• Collaborate cross-functionally to ensure seamless execution.

Conocimientos

Leadership experience

Understanding of maintenance workflows

High systems IQ

Data-driven approach

Collaborative leadership style

Herramientas

EN Tech

EN Billing

KPI systems

Descripción del empleo

Overview

Property Maintenance Team Lead at Evernest. Build Systems. Drive Results. Lead the Future of Maintenance Operations. At Evernest, we don’t just manage homes—we’re redefining property management. With over 24,000 properties under management across 50+ markets, we’re on a bold path to manage 250,000 homes by 2030. That means thinking bigger, building smarter, and operating at scale.

We’re looking for a Property Maintenance Team Lead to own performance, drive innovation, and build high-performing systems for our Property Services Team. You’ll lead a group of field technicians and oversee in-house maintenance, renovation execution, and vendor coordination in one of our fastest-growing regions.

This is not a “keep the lights on” job—it’s a strategic leadership role where your ability to think in systems, solve problems at the root, and lead with accountability will directly shape our success.

Position Overview

What You’ll Do

• Build and Lead a Top-Tier Property Services Team

• Lead and develop a team of field techs, vendor partners, and coordinators across multiple markets.
• Run weekly L10s to ensure alignment, accountability, and issue-solving.
• Conduct regular 1:1s, giving clear coaching, feedback, and direction.

Drive Operational Excellence

• Own and improve key performance indicators (KPIs):
• 95% Tech Realization (38+ billed hours/week)
• Avg. WO lifespan ≤ 10 days
• 7.6+ billed hours per tech/day
• Renovation margin
• Identify inefficiencies, implement SOPs, and continuously optimize how your region operates.

Be the Connector

• Collaborate cross-functionally with Operations, Renovations, Resident Services, and Owner Communication teams to ensure seamless execution.
• Solve communication breakdowns and build durable systems that scale.

Lead with Initiative

• You don’t wait to be told what’s broken—you find it, fix it, and improve the system.
• You don’t get stuck in “how it’s always been done”—you create a better way forward.

Competencies & Requirements

What You Bring

• Proven leadership experience managing field teams or technicians in maintenance, construction, or property services
• Strong understanding of maintenance workflows, vendor management, and margin control
• High systems IQ—able to think in process, spot inefficiencies, and create scalable solutions
• Strong sense of urgency and ownership
• Data-driven approach—you measure what matters and move fast based on insights
• A collaborative leadership style that inspires others to perform at a high level
• Familiarity with tools like EN Tech, EN Billing, and scorecard/KPI systems (preferred)

Why This Role is Different

This role is ideal for someone who:

• Wants to lead, not just manage
• Builds processes instead of fighting fires
• Loves seeing tangible results from their efforts
• Thinks in systems, data, and structure—but leads with people in mind

Compensation Details

• Location: Remote (International Team Member), with East Region focus
• Pay Range: $10–$12/hr USD (based on experience and location)
• Reports To: East Regional Director

Minimum Requirements to join our team

• Minimum 256GB of storage and 8GB of RAM; Processor: Core i5 or higher (Preferably laptop).
• Fast Internet: minimum download and upload speed of 50 Mbps (live speed tests will be conducted).
• 1 External Monitor (2 External Monitor preferred)
• Webcam
• Headset
• Quiet workspace

What We Offer

• Fully Remote Work: This is a 100% work-from-home position, giving you the flexibility, comfort, and work–life balance that remote work provides
• Limitless Learning & Growth: Enjoy continuous development through weekly company-wide development sessions designed to support both your personal and professional growth. Your progression matters, and we invest in it
• Culture That Prioritizes People: Connect directly with our CEO and leadership team during weekly company-wide Q&A sessions — a space to ask questions, share ideas, and be recognized.
• Innovation at the Core: Participate in weekly team meetings focused on process improvement, collaboration, and solving real challenges. Your ideas drive our evolution, and your voice truly matters.
• Feedback-Driven Culture: Experience a supportive, growth-oriented environment with monthly one-on-one meetings designed to provide feedback, encouragement, and clear development paths.
• Meaningful Time Off: Enjoy Paid Time Off (PTO) accrual + 8 paid company holidays and 2 floating holidays you can use for the moments that matter most to you — because balance is essential.
• Christmas Bonus: We provide an annual Christmas Bonus every December, equivalent up to 80 hours of pay. This amount may be prorated if you have been with us for less than one year.
• Incentive Compensation: Our incentive bonus program is designed to reward performance, support goal achievement, and align individual contributions with Evernest’s objectives. Bonus structures vary by department and may be updated based on company needs (Specific details will be shared during your onboarding).

CORE VALUES

To be considered for this position, you must connect deeply with Evernest’s company core values:

Why Evernest?

Our culture is built on core values that define how we lead and grow:

• Win Together – Success is a team sport.
• Do the Right Thing – Integrity and transparency in every decision.
• Own the Outcome – We take responsibility and move fast.
• Embrace the Grind – We don’t shy from the hard stuff.
• Grow Daily – Relentless personal and professional improvement.

Ready to Own the Outcome?

If you’re a systems-thinker, a strong operator, and a builder at heart—apply today and help us change the future of property management.

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