Key Account Manager

Swarovski; Ciudad de México; Presencial; MXN 559,000 - 933,000; Jornada completa

Descripción de la vacante

An iconic global brand is looking for a Key Account Manager in Mexico City. This individual will manage accounts, define budgets, and foster relationships with partners. Strong experience in account management and B2B is essential. Applicants should have 3-5 years in a similar role and travel willingness of up to 25%. Join a diverse team where creativity meets results and make a significant impact.

Formación

• 3-5 years of experience in a similar role.
• Local language and English proficiency skills.
• Willingness to travel (up to 25% of working time).
• Strong lateral management and influencing skills.

Responsabilidades

• Manage sell-in and joint responsibility on sell-out with DM's for IR partners.
• Build and foster strong relationships with IR partners.
• Define short and mid-term budgets for IR partners.
• Carry out monthly inventory analysis and support commercial strategies.

Conocimientos

Account Management

B2B Experience

Sales Target Achievement

Analytical Skills

Communication Skills

Descripción del empleo

Overview

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Key Account Manager where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About The Job

• Manage sell-in and joint responsibility on sell-out with the DM's for IR partners in line with global guidelines.
• Build and foster strong relationship with IR partners (MOB/MUB) through regular follow-ups, market visit, meetings as well as at sales event such as tradeshows, Dealer Days etc
• Define short and mid-term budgets for IR partners (MOB/MUB), break down and set corresponding targets on a partner level based on given plan.
• Ensure that IR partners achieve the defined targets on a monthly and yearly basis by monitoring the KPI's and creating action plans to improve results where needed.
• Support the local Merchandising team in defining the seasonal assortments for IR partners (MOB/MUB) by providing feedback on customer/market needs.
• Provide feedback to Global Teams via the Sales Director on customer/market cluster needs, initiatives/tools as well as proposing any other improvement ideas.
• Carry Out monthly inventory analysis as Sell Out, KPIs and make sure to have feedback on the results during the monthly review of the business to support with commercial strategies in teamwork with other departments as Merchandising, Planning, Marketing & Training, to provide the partner with information for business improvement.
• Present semestral and yearly Business Review of each account.
• Make store checklists in the market visits and share with related areas and the Partner for follow up.
• Support credit management department to ensure that the payment terms of each client are fulfilled according to the contract and keep accounts receivable up to date.

About You

• 3-5 years of experience in a similar role.
• Willingness to travel (up to 25% of working time).
• Local language and English proficiency skills
• Extensive Account Management and B2B experience
• Strong lateral management, motivating and influencing skills
• Advanced numeracy, literacy, and verbal communication skills
• Excellent organizational and analytical skills

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Equal Employment Opportunity

Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.