IT Help Desk Technician — Growth & Customer Support

Agencia De Reclutamiento 3R; A distancia; MXN 348,000 - 523,000; Jornada completa

Descripción de la vacante

A recruiting agency in Tijuana is seeking IT Help Desk Support Technicians to provide first-line IT assistance. Ideal candidates should possess strong customer service skills and experience in IT support, managing incidents through ServiceNow and troubleshooting IT issues. This position offers a structured environment for growth along with benefits such as vacation days, medical insurance, and a gym bonus.

Servicios

Vacation days

Medical insurance

Gym bonus

Formación

• Strong customer service skills are essential.
• Experience in IT support is preferred.
• Ability to manage incidents effectively.

Responsabilidades

• Provide first-line IT assistance.
• Manage incidents through ServiceNow.
• Troubleshoot various IT issues.

Conocimientos

Customer Service

IT Support

Incident Management

Herramientas

ServiceNow

Descripción del empleo

A recruiting agency in Tijuana is seeking IT Help Desk Support Technicians to provide first-line IT assistance. Ideal candidates should possess strong customer service skills and experience in IT support, managing incidents through ServiceNow and troubleshooting IT issues. This position offers a structured environment for growth along with benefits such as vacation days, medical insurance, and a gym bonus.