Human Operations Specialist

Platzi; Xico; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology school is seeking a Human Operations Specialist in Veracruz, Mexico. This role involves managing pre-boarding, hiring processes, and payroll across multiple countries. The ideal candidate is meticulous and has strong experience in HR operations, along with advanced technical skills in relevant tools. Working in a hybrid environment, this position offers extensive benefits including vacation days, maternity/paternity leave, and hardware support for remote work.

Servicios

100% necessary work tools

Books on Kindle

Extended maternity/paternity leave

Option Pool

15 days of vacation per year

First four online therapy sessions covered

Team Syncs

Annual team gathering

Formación

• Proven experience in multinational HR operations.
• Strong technical proficiency in HR platforms.
• Meticulous, process-oriented, and compliance-driven.

Responsabilidades

• Manage the entire pre-boarding process.
• Formalize hiring processes in multiple countries.
• Execute and oversee payroll processes.
• Maintain and administer master databases.
• Manage offboarding processes.
• Coordinate immigration processes.
• Control and keep Option Pools updated.
• Provide support for specific programs.

Conocimientos

End-to-end HR Operations

Advanced proficiency with Workable, Deel

Knowledge of social security platforms

Managing SGMM

Experience with databases

Upper-intermediate English

Herramientas

GDrive Suite

Paychex

Heinsohn

Descripción del empleo

Platzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education.

Our mission is to make Latin America a technology superpower.

We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.

As an industry leader, our presence is highlighted by our massive and fanatic community, extensive press coverage and a daily stream of success stories from students.

We operate mostly hybrid, with key offices in Bogotá, Medellín and Mexico City.

If you're a meticulous, process-oriented, and compliance-driven professional with proven experience in multinational HR operations, strong technical proficiency in key platforms, and a high sense of ownership to ensure a flawless and compliant employee experience, this is your opportunity to join Platzi.

Position

Human Operations Specialist

Key Responsibilities

• Manage the entire pre-boarding process (offer letters, NDAs, perks, digital and physical employee records).
• Formalize hiring processes in Mexico, Colombia, Deel, and the USA, including social security registration, SGMM / prepaid medical plans, and payroll systems setup.
• Execute and oversee payroll processes in Mexico, Colombia, Deel, and the USA, including reviewing and processing variable inputs (bonuses, commissions, perks, overtime).
• Maintain and administer master databases for headcount, salaries, salary increases, and accruals.
• Manage offboarding processes: severance calculations, documentation, account closures, and social security deregistration.
• Coordinate immigration processes and legal visa procedures in Mexico and Colombia.
• Control and keep Option Pools and equity exercises up to date.
• Provide support for specific programs (e.g., associates, subtitlers), contract reviews, and payments.

Qualifications

• Experience in end-to-end HR Operations (pre-boarding, hiring, multi-country payroll, benefits, terminations).
• Advanced proficiency with tools and platforms such as Workable, Deel, GDrive Suite, Paychex and Heinsohn.
• Knowledge of social security platforms in Mexico and Colombia.
• Knowledge of managing SGMM (Major Medical expense Insurance) / prepaid medical plans and compliance across different countries (Colombia, Mexico, USA).
• Experience working with databases and dashboards (e.g., advanced Google Sheets, pivot tables, basic automations).
• Experience in managing Option Pools and equity processes is a plus.
• Upper-intermediate English (for documentation and coordination with global teams).

Benefits

• Hardware
  

  With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories.

• Books
  

  We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too.

• Maternity / Paternity Leave
  

  At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave.

• Option Pool
  

  All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares.

• Vacation
  

  You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team.

• Online Therapy
  

  We care about your emotional health by covering the first four online therapy sessions with specialized companies.

• Team Syncs
  

  Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds.

• Villa Platzi
  

  Every year, the entire team gathers somewhere in the world for a week to meet face-to-face, get to know each other, have interesting discussions, and plan ambitious projects.