Head Of Digital Customer Success Programs

Thomson Reuters; Xico; Híbrido; MXN 1,257,000 - 1,617,000; Jornada completa

Descripción de la vacante

A global information services company is seeking a Manager for Digital Programs Customer Success in Mexico City. The role involves leading a team to design scalable digital programs that enhance customer value across products. Ideal candidates will have over six years of experience, strong analytical skills, and a background in digital-first practices. This position promotes a hybrid work model and continuous learning opportunities.

Formación

• Over 6 years of relevant experience in customer success or digital programs.
• Strong analytical skills with a focus on data-driven decision making.
• Background in digital-first practices and program management.

Responsabilidades

• Lead a team to design and implement scalable digital programs.
• Help customers realize value across various products.
• Focus on continuous learning and career development.

Conocimientos

Analytical skills

Experience in digital-first practices

Descripción del empleo

A global information services company is looking for a Manager, Digital Programs Customer Success in Mexico City.

This role involves leading a team to design and implement scalable digital programs that help customers realize value across products.

Ideal candidates will have over 6 years of relevant experience, strong analytical skills, and a background in digital-first practices.

The position offers a hybrid work model and an emphasis on continuous learning and career development.