Hapa Field Service Engineer

HAPA; Ciudad de México; Híbrido; MXN 809,000 - 1,259,000; Jornada completa

Descripción de la vacante

A global leader in printing solutions is seeking a Field Service Engineer in Mexico City. In this role, you will install and maintain advanced printing systems, perform troubleshooting, and conduct on-site training. The ideal candidate has a degree in Mechatronics or a related field and 2-3 years of experience in industrial automation. Strong electrical engineering knowledge and professional proficiency in English and Spanish are essential. Expect extensive travel (up to 80%) as part of the role. Competitive benefits offered.

Servicios

401K with company match

Flexible remote work

Paid parental leave

Multiple health insurance options

PTO and observed holidays

Formación

• Degree in Mechatronics, Automation Engineering, Electrical Engineering, or a related technical field.
• 2–3 years of experience in industrial automation or similar field.
• Strong knowledge of electrical engineering and IT systems.

Responsabilidades

• Install and configure flexographic and digital printing systems.
• Perform preventive maintenance and troubleshooting of systems.
• Provide on-site training for operators.

Conocimientos

Electrical engineering

PLC programming

Networking

Customer orientation

Spanish proficiency

English proficiency

Educación

Degree in Mechatronics or related field

Descripción del empleo

Hapa Field Service Engineer

Numero lavoro CGS12235 Nazione Messico Sede: HAPA Città Mexico City

About the Company

Hapa is a global leader in innovative printing solutions for packaging processes in the pharmaceutical industry. Hapa develops and delivers advanced printing systems that combine mechanics, electronics, and software integration. These solutions help pharmaceutical companies around the world achieve efficiency, quality, and regulatory compliance.

Hapa is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023.

About the Role

After a comprehensive training program, this role will be responsible for supporting our customers across Mexico and Americas. Role responsibilities include (but are not limited to):

• Install, configure, and validate flexographic and digital printing systems, including print inspection systems.
• Perform preventive maintenance and troubleshooting of Hapa printing systems.
• Carry out software and hardware upgrades and validate system performance.
• Provide on-site customer training for operators and maintenance staff.
• Work closely with international colleagues and represent Hapa at customer sites.
• Travel extensively to support customers in Mexico and abroad (up to 80% travel).

What You Need to Be Successful

• Degree in Mechatronics, Automation Engineering, Electrical Engineering, or a related technical field.
• 2–3 years of experience in industrial automation, packaging machinery, robotics or similar field of industry.
• Strong knowledge of electrical engineering, PLCs, networking, and IT systems, with proven ability to interact with coworkers and or customers.
• Professional proficiency in English and Spanish; additional languages are a plus.
• Strong communication skills, customer orientation, and the ability to work independently, with high flexibility and willingness to travel frequently.

Our Offer

Coesia North America offers a competitive benefit package which includes, among other things:

• 401K offering 6% company match with no vesting period.
• Flexible remote work offering.
• 8-weeks paid parental leave.
• Multiple health benefit & insurance options.
• PTO, sick time, and 12 observed calendar holidays.
• Company paid short-term disability (80% wager placement) & long-term disability.
• HSA company contribution for individual & employer family coverage.

Coesia is an equal opportunity employer and embraces diversity and inclusion.