GRC Training Specialist: Elevate Adoption (Hybrid)

Diligent; Región Centro; Híbrido; MXN 500,000 - 700,000; Jornada completa

Descripción de la vacante

A leading SaaS solutions provider in Jalisco is seeking a Customer Training Specialist to ensure superior customer experiences during training. The ideal candidate demonstrates passion for customer service, has excellent communication skills, and experience with online training tools. You will lead training initiatives and drive product adoption strategies among users. This role requires a hybrid work model, expecting at least 50% onsite presence.

Servicios

Flexible work environment

Comprehensive health benefits

Generous time off policy

Formación

• Passion for providing excellent customer service.
• Ability to deliver training in various formats.
• Experience creating training videos and managing online training.

Responsabilidades

• Ensure customers have a superior experience during training.
• Deliver individual, group, webinar and face-to-face training.
• Educate users and drive adoption of products.

Conocimientos

Customer focus

Interpersonal communication

Presentation skills

Organizational skills

Herramientas

Online training tools

Descripción del empleo

A leading SaaS solutions provider in Jalisco is seeking a Customer Training Specialist to ensure superior customer experiences during training. The ideal candidate demonstrates passion for customer service, has excellent communication skills, and experience with online training tools. You will lead training initiatives and drive product adoption strategies among users. This role requires a hybrid work model, expecting at least 50% onsite presence.