Ecommerce Operations Assistant

ThinkPsych; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A pioneering educational toy company is seeking a detail-oriented Ecommerce Operations Assistant to join their remote team. This part-time role (10-15 hours/week) requires strong accuracy and tech-savviness. Ideal candidates have 1+ years in e-commerce operations or virtual assistance. Responsibilities include managing product listings across platforms like Amazon and Walmart, monitoring inventory accuracy, and coordinating logistics. Join a small team committed to helping children develop essential social-emotional skills through play.

Formación

• Exceptional attention to detail.
• Proficiency with Excel or Google Sheets.
• Comfortable learning new software and platforms quickly.
• Able to work independently and manage your own time effectively.

Responsabilidades

• Create and synchronize product listings across multiple platforms.
• Monitor and update product inventory, pricing, and content.
• Communicate with manufacturing partners for production schedules.
• Track shipments and resolve logistics issues.
• Create and respond to Amazon Seller Central support cases.
• Communicate professionally with retail partners.

Conocimientos

Attention to detail

Proficiency with spreadsheets

Ability to learn new software quickly

Independent time management

Herramientas

Excel

Google Sheets

Amazon Seller Central

Descripción del empleo

ThinkPsych is an educational toy company on a mission to help children develop essential social-emotional skills through play. Founded by two clinical psychologists, we create games, therapeutic tools, and learning materials that are grounded in evidence-based practices and designed to make emotional learning engaging and accessible. Our products help children build emotional regulation, communication skills, and resilience to set them up for lifelong success.

We sell our products online and through educational distributors, reaching families, therapists, teachers, and special education professionals across North America. As a small, mission-driven team, every role matters, and the work you do directly impacts our ability to get these tools into the hands of the kids who need them!

We're seeking a highly detail-oriented Ecommerce Operations Assistant to join our remote team. This part-time role (10-15 hours/week, flexible schedule) is perfect for someone who takes pride in accuracy and careful work. We strongly prefer candidates with 1+ years of experience in ecommerce operations, marketplace management, or virtual assistance. While we're open to exceptional candidates without direct experience, you should be highly organized, tech-savvy, and able to demonstrate strong attention to detail through past work or academic experience.

Duties

• Create and synchronize product listings across multiple e-commerce platforms (Amazon, Walmart, Shopify, etc.)
• Monitor and update product inventory, pricing, and listing content to ensure accuracy
• Communicate with our manufacturing partners to coordinate production schedules and shipments
• Track shipments and resolve logistics issues as they arise
• Create and respond to Amazon Seller Central support cases
• Communicate professionally with retail partners and distributors

Minimum Qualifications

• Exceptional attention to detail
• Proficiency with spreadsheets (Excel or Google Sheets)
• Comfortable learning new software and platforms quickly
• Able to work independently and manage your own time effectively

Preferred Qualifications

• 1+ years of experience in e-commerce operations, marketplace management, or virtual assistance
• Prior experience creating or managing product listings on Amazon, Walmart, Shopify, or similar platforms
• Background in supply chain coordination or logistics
• Experience communicating with international suppliers or manufacturers
• Familiarity with inventory management and planning

Location: Remote, no in-person hours required