Director, Mexico Client Services

Eurasia Group; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading global research firm is seeking a dynamic Director to enhance client relationships and business development in Mexico and Latin America. The ideal candidate will have over eight years of experience in client service or consulting, and strong communication skills in English and Spanish. This remote position, based in Mexico City, requires a Bachelor’s Degree and a keen interest in the political landscape of Latin America. Join us to shape our strategic expansion and engage our clientele effectively.

Formación

• Over eight years of experience in client service, consulting, or business development.
• Experience leading a team with varied levels of expertise.
• Strong ability to work autonomously while coordinating across multiple business units.
• Deep knowledge of the political landscape of Latin America.

Responsabilidades

• Lead daily interactions with clients, ensuring comprehensive advisory services.
• Facilitate and organize client-centered events.
• Collaborate with senior leadership to identify growth opportunities.

Conocimientos

Client relationship management

Business development

Project management

Communication skills

Copy editing and proofreading

Educación

Bachelor’s Degree in Business Administration

Master’s degree preferred

Herramientas

Salesforce

Descripción del empleo

Eurasia Group is the world's leading global research and advisory firm. We help clients understand, anticipate, and respond to instability and opportunities everywhere they do business.

Together with GZERO Media—the go-to source of first insight into geopolitics—and our full-fledged events team, theEurasia Group umbrella provides a complete political risk solution.

Headquartered in New York, we have offices in Washington, London, São Paulo, Brasilia, Tokyo, Singapore, and San Francisco, as well as on-the-ground experts in more than a hundred countries in every region of the world.

We are committed to analysis that is free of political bias and the influence of private interests.

We are seeking a dynamic and experienced Director to spearhead our client relationships and business development efforts within Mexico and the broader Spanish-speaking Latin America region. This pivotal role will support the strategic expansion of Eurasia Group's presence and enhance engagement with our financial and corporate clientele. This position is remote and based in Mexico City.

Key Responsibilities:

• Client Engagement: Lead the day-to-day interactions with our esteemed clients, ensuring comprehensive and insightful advisory services. Responsibilities include maintaining Salesforce records, drafting proposals, managing communication channels, and overseeing project management for client engagements.
• Event Coordination: Facilitate and organize client-centered events and forums aimed at fostering relationships with current and potential clients within the region.
• Business Development: Collaborate with senior leadership to identify growth opportunities across our diverse service lines, strengthening market share through innovative approaches to client engagement and consultancy.

Key Qualifications:

• A Bachelor’s Degree in Business Administration, International Affairs, or a related field. Master’s degree preferred.
• Over eight years of experience in client service, consulting, or business development roles with proven success in fostering client relationships and driving business growth.
• Experience leading a team with varied levels of expertise.
• Superior written and verbal communication skills in both English and Spanish, with demonstrated expertise in copy editing and proofreading.
• Strong ability to work autonomously while effectively coordinating across multiple business units.
• Deep knowledge of, and a keen interest in, the political landscape of Latin America.
• Residency in Mexico City with authorization to work in Mexico is required.

At Eurasia Group, our mission is to provide the tools and understanding needed in a world where politics drives disruption. We put politics first for our clients, and we aspire to be the leading place people come to find out about the world. This requires us to maintain a company culture that puts people first. We are committed to fostering an environment that is empowering and globally minded. We firmly believe that bringing people with a variety of ideas and perspectives to the table makes our analysis stronger for our clients and creates a better workplace. Our leadership team is dedicated to embedding this approach into everything we do and how we lead because we care deeply about our work and our people.