Customer Service (Temporary)

Gerresheimer; Santiago de Querétaro; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading glass packaging company in Querétaro, Mexico, is seeking a candidate to ensure customer satisfaction, effectively follow up on orders, and maintain clear communication. A bachelor's degree is required, preferably in Pharmaceutical Chemistry, along with proficiency in Microsoft Office and strong communication skills. This position is temporary.

Formación

• Bachelor’s degree completed. A degree in Pharmaceutical Chemistry or a related field is a plus.
• Proficiency in Microsoft Office (Excel, Word, Outlook) required.
• Excellent verbal and written communication skills with an assertive and professional approach.

Responsabilidades

• Ensure customer satisfaction by effectively following up on orders.
• Maintain clear and assertive communication with clients.
• Comply with applicable regulatory standards.

Conocimientos

Proficiency in Microsoft Office (Excel, Word, Outlook)

Strong interest in customer service and client interaction

Excellent verbal and written communication skills

Educación

Bachelor’s degree

Degree in Pharmaceutical Chemistry or a related field

Descripción del empleo

Overview

Gerresheimer Querétaro S.A. in Mexico produces primary glass packaging for pharmaceutical use. Type I glass is produced in clear and amber glass. The broad product range includes ampoules, serum vials, screw thread vials, ready-to-fill syringes and cartridges.

Ensure customer satisfaction by effectively following up on orders, maintaining clear and assertive communication, and complying with applicable regulatory standards.

Responsibilities

Ensure customer satisfaction by effectively following up on orders, maintaining clear and assertive communication, and complying with applicable regulatory standards.

Qualifications

• Bachelor’s degree completed. A degree in Pharmaceutical Chemistry or a related field is a plus.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong interest in customer service and client interaction.
• Excellent verbal and written communication skills with an assertive and professional approach.
• Availability for a temporary position