Customer Experience Specialist

MCI; Puerto Peñasco; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading business services company in Puerto Peñasco seeks enthusiastic Call Center Representatives to assist with inbound and outbound customer interactions. This is an excellent opportunity for candidates with a passion for delivering exceptional service. The company provides comprehensive training, competitive compensation, and a vibrant work environment. Candidates with backgrounds in customer-facing roles are encouraged to apply, as no previous call center experience is necessary. Join a team that values your potential and offers growth opportunities.

Servicios

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Fun Work Environment

Career Growth Opportunities

Formación

• Must be 18 years or older.
• Strong communication and organizational skills.
• Reliable and punctual.

Responsabilidades

• Handle inbound and outbound calls professionally.
• Resolve customer issues on the first call.
• Guide customers through possible solutions.

Conocimientos

Strong communication

Organizational skills

Typing speed of 20+ WPM

Basic Microsoft Office proficiency

Troubleshooting skills

Excellent interpersonal skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Windows operating systems

Descripción del empleo

A leading business services company in Puerto Peñasco seeks enthusiastic Call Center Representatives to assist with inbound and outbound customer interactions. This is an excellent opportunity for candidates with a passion for delivering exceptional service. The company provides comprehensive training, competitive compensation, and a vibrant work environment. Candidates with backgrounds in customer-facing roles are encouraged to apply, as no previous call center experience is necessary. Join a team that values your potential and offers growth opportunities.